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Why was my credit card charged twice and what should I do if that happens?

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Clicking the "Submit" button more than once on the confirmation step of the signup form could result in a duplicate charge. To ensure you don't place a duplicate order, click the "Submit" button once and wait patiently while your order is processed. If you believe there is a duplicate charge on your credit card, please contact us via email at accounts@pathcom.com or by phone at (416) 214-6363, opt 3. We will look into the charge and if a duplicate charge has occurred, we will credit it back to your credit card. Please include your full name and SmartReach Username or PIN when you contact us.