SmartReach FAQs - Revision history

Pwadmin at 22:01, 6 November 2018

2018-11-06T22:01:51Z

Pwadmin at 21:58, 6 November 2018

2018-11-06T21:58:06Z

Pwadmin at 21:57, 6 November 2018

2018-11-06T21:57:21Z

Pwadmin at 21:55, 6 November 2018

2018-11-06T21:55:19Z

Pwadmin at 21:52, 6 November 2018

2018-11-06T21:52:32Z

Pwadmin at 21:51, 6 November 2018

2018-11-06T21:51:32Z

Pwadmin at 21:44, 6 November 2018

2018-11-06T21:44:09Z

Pwadmin at 21:24, 6 November 2018

2018-11-06T21:24:30Z

Pwadmin at 21:23, 6 November 2018

2018-11-06T21:23:02Z

Pwadmin at 21:20, 6 November 2018

2018-11-06T21:20:07Z

← Older revision		Revision as of 22:01, 6 November 2018
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	[[What if I lose or forget my PIN?\|What if I lose or forget my PIN?]]		[[What if I lose or forget my PIN?\|What if I lose or forget my PIN?]]
		+
		+	[[I entered a wrong credit card number on the signup form and corrected it by clicking the Back button, but my order was not processed.\|I entered a wrong credit card number on the signup form and corrected it by clicking the Back button, but my order was not processed.]]

	[[I created a Username and Password, but I'm receiving an error message that won't let me proceed to the next step.\|I created a Username and Password, but I'm receiving an error message that won't let me proceed to the next step.]]		[[I created a Username and Password, but I'm receiving an error message that won't let me proceed to the next step.\|I created a Username and Password, but I'm receiving an error message that won't let me proceed to the next step.]]

← Older revision		Revision as of 21:58, 6 November 2018
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	[[I created a Username and Password, but I'm receiving an error message that won't let me proceed to the next step.\|I created a Username and Password, but I'm receiving an error message that won't let me proceed to the next step.]]		[[I created a Username and Password, but I'm receiving an error message that won't let me proceed to the next step.\|I created a Username and Password, but I'm receiving an error message that won't let me proceed to the next step.]]
		+
		+	[[I didn't receive a confirmation email with my PIN number after I signed up. What should I do?\|I didn't receive a confirmation email with my PIN number after I signed up. What should I do?]]

← Older revision		Revision as of 21:57, 6 November 2018
Line 20:		Line 20:

	[[What if I lose or forget my PIN?\|What if I lose or forget my PIN?]]		[[What if I lose or forget my PIN?\|What if I lose or forget my PIN?]]
		+
		+	[[I created a Username and Password, but I'm receiving an error message that won't let me proceed to the next step.\|I created a Username and Password, but I'm receiving an error message that won't let me proceed to the next step.]]

← Older revision		Revision as of 21:55, 6 November 2018
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	[[Are my calls rounded to the nearest minute?\|Are my calls rounded to the nearest minute?]]		[[Are my calls rounded to the nearest minute?\|Are my calls rounded to the nearest minute?]]
−		+	<div>[[If I sign up for SmartReach, will I still receive a monthly bill from my local phone company for any long distance calls I make using my local phone provider?\|If I sign up for SmartReach, will I still receive a monthly bill from my local phone company for any long distance calls I make using my local phone provider?]]</div><div><br/></div>

← Older revision		Revision as of 21:52, 6 November 2018
Line 64:		Line 64:

	[[Can I use a Credit Card belonging to my parent, spouse, family member or friend to register for SmartReach\|Can I use a Credit Card belonging to my parent, spouse, family member or friend to register for SmartReach]]		[[Can I use a Credit Card belonging to my parent, spouse, family member or friend to register for SmartReach\|Can I use a Credit Card belonging to my parent, spouse, family member or friend to register for SmartReach]]
		+
		+	[[I am an existing SmartReach Internet customer and currently pay by cheque, how come I can't pay by cheque for my Long Distance service\|I am an existing SmartReach Internet customer and currently pay by cheque, how come I can't pay by cheque for my Long Distance service]]
		+
		+	[[I am an existing SmartReach Residential Internet customer and I received an email from SmartReach with a bonus PIN number. How do I redeem this credit?\|I am an existing SmartReach Residential Internet customer and I received an email from SmartReach with a bonus PIN number. How do I redeem this credit?]]

← Older revision		Revision as of 21:51, 6 November 2018
Line 8:		Line 8:

	[[How do I make calls using SmartReach?\|How do I make calls using SmartReach?]]		[[How do I make calls using SmartReach?\|How do I make calls using SmartReach?]]
		+
		+	[[Are my calls rounded to the nearest minute?\|Are my calls rounded to the nearest minute?]]

@@ Line 30: / Line 30: @@
 [[Do I need to input a PIN?|Do I need to input a PIN?]]
 [[Can I change my PIN?|Can I change my PIN?]]
@@ Line 42: / Line 44: @@
 [[Is the signup process secure?|Is the sign up process secure?]]
 [[Do I have to sign a long distance service contract with SmartReach?|Do I have to sign a long distance service contract with SmartReach?]]

@@ Line 39: / Line 39: @@
 [[How do I sign up for SmartReach?|How do I sign up for SmartReach?]]
-[http://docs.pathcom.com/mediawiki/Will%20SmartReach%20charge%20an%20activation%20fee%20when%20I%20sign%20up%3F Will SmartReach charge an activation fee when I sign up?]
+[[Will SmartReach charge an activation fee when I sign up?|Will SmartReach charge an activation fee when I sign up?]]
-[http://docs.pathcom.com/mediawiki/Is%20the%20signup%20process%20secure%3F Is the signup process secure?]
+[[Is the signup process secure?|Is the sign up process secure?]]
-[http://docs.pathcom.com/mediawiki/Do%20I%20have%20to%20sign%20a%20long%20distance%20service%20contract%20with%20SmartReach%3F Do I have to sign a long distance service contract with SmartReach?]
+[[Do I have to sign a long distance service contract with SmartReach?|Do I have to sign a long distance service contract with SmartReach?]]
-[http://docs.pathcom.com/mediawiki/Will%20my%20account%20expire%3F Will my account expire?]
+[[Will my account expire?|Will my account expire?]]

@@ Line 6: / Line 6: @@
 [[What are the access numbers for my city?|What are the access numbers for my city?]]<br/><br/>[[Do I need a special phone to use SmartReach?|Do I need a special phone to use SmartReach?]]<br/><br/>[[Can I use SmartReach from my cell phone?|Can I use SmartReach from my cell phone?]]
@@ Line 21: / Line 23: @@
 == General Account Questions ==
-[[Will SmartReach charge an activation fee when I sign up?|Will SmartReach charge an activation fee when I sign up?]]
+[[Do I have to wait for my long distance call to be connected?|Do I have to wait for my long distance call to be connected?]]<br/>[[Will my DSL Internet connection be affected with SmartReach?|<br/>Will my DSL Internet connection be affected with SmartReach?]]<br/><br/>[[Can I send faxes using SmartReach?|Can I send faxes using SmartReach?]]<br/><br/>[[How do I call for Customer Service?|How do I call for Customer Service?]]
-−
-[[Is the signup process secure?|Is the signup process secure?]]
-−
-[[Do I have to sign a long distance service contract with SmartReach?|Do I have to sign a long distance service contract with SmartReach?]]
-−
-[[Do I have to wait for my long distance call to be connected?|Do I have to wait for my long distance call to be connected?]]<br/><br/>[[Will my account expire?|Will my account expire?]]<br/>[[Will my DSL Internet connection be affected with SmartReach?|<br/>Will my DSL Internet connection be affected with SmartReach?]]<br/><br/>[[Can I send faxes using SmartReach?|Can I send faxes using SmartReach?]]<br/><br/>[[How do I call for Customer Service?|How do I call for Customer Service?]]
 [[There are so many other companies that offer the long distance service, what should I watch for with other long distance companies?|There are so many other companies that offer the long distance service, what should I watch for with other long distance companies?]]
@@ Line 36: / Line 32: @@
 [[Can I change my PIN?|Can I change my PIN?]]

@@ Line 21: / Line 21: @@
 == General Account Questions ==
-[[Will SmartReach charge an activation fee when I sign up?|Will SmartReach charge an activation fee when I sign up?]]<br/><br/>[[Do I have to sign a long distance service contract with SmartReach?|Do I have to sign a long distance service contract with SmartReach?]]
+[[Will SmartReach charge an activation fee when I sign up?|Will SmartReach charge an activation fee when I sign up?]]
 [[Do I have to wait for my long distance call to be connected?|Do I have to wait for my long distance call to be connected?]]<br/><br/>[[Will my account expire?|Will my account expire?]]<br/>[[Will my DSL Internet connection be affected with SmartReach?|<br/>Will my DSL Internet connection be affected with SmartReach?]]<br/><br/>[[Can I send faxes using SmartReach?|Can I send faxes using SmartReach?]]<br/><br/>[[How do I call for Customer Service?|How do I call for Customer Service?]]
@@ Line 65: / Line 69: @@
 [[What is the minimum balance before my account is auto recharged?|What is the minimum balance before my account is auto recharged?]]
-[http://docs.pathcom.com/mediawiki/Is%20there%20a%20minimum%20amount%20I%20need%20to%20spend%20monthly%3F Is there a minimum amount I need to spend monthly?]
+[[Is there a minimum amount I need to spend monthly?|Is there a minimum amount I need to spend monthly?]]
 [[Do I get to decide how much is deposited into my account with the Auto Recharge option?|Do I get to decide how much is deposited into my account with the Auto Recharge option?]]