Difference between revisions of "Setting up a two-factor authenticator application for mobile devices"
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#From your Android or iPhone, download and install one of the following applications: | #From your Android or iPhone, download and install one of the following applications: | ||
− | + | #*iPhone | |
− | + | #**[https://apps.apple.com/us/app/google-authenticator/id388497605 Google Authenticator] | |
− | *[https://apps.apple.com/us/app/google-authenticator/id388497605 Google Authenticator] | + | #**[https://apps.apple.com/app/microsoft-authenticator/id983156458 Microsoft Authenticator] |
− | *[https://apps.apple.com/app/microsoft-authenticator/id983156458 Microsoft Authenticator | + | #*Android |
− | + | #**[https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2 Google Authenticator] | |
− | + | #**[https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en Microsoft Authenticator] | |
− | + | ||
− | *[https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2 Google Authenticator | + | |
− | *[https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en Microsoft Authenticator] | + | |
− | + | ||
<ol start="2"> | <ol start="2"> | ||
<li>Open the application after it has finished installing.</li> | <li>Open the application after it has finished installing.</li> | ||
− | <li>When prompted, select the option to add an Account the mobile app.</li> | + | <li>When prompted, select the option to add an Account on the mobile app.</li> |
<li>Log in to [https://mysmartoffice.pathcom.com/vsapres/web20/core/login.aspx mysmartoffice.pathcom.com].</li> | <li>Log in to [https://mysmartoffice.pathcom.com/vsapres/web20/core/login.aspx mysmartoffice.pathcom.com].</li> | ||
<li>Click '''Next '''when prompted to setup two-factor authentication.</li> | <li>Click '''Next '''when prompted to setup two-factor authentication.</li> | ||
<li>Use your phone to scan the QR code displayed within MySmartOffice.</li> | <li>Use your phone to scan the QR code displayed within MySmartOffice.</li> | ||
</ol> | </ol> | ||
+ | |||
+ | |||
[[File:Kaseya 2FA scan qr code.png]] | [[File:Kaseya 2FA scan qr code.png]] | ||
+ | |||
+ | |||
<ol start="7"> | <ol start="7"> | ||
<li>Find your account in the account list in your Authenticator app.</li> | <li>Find your account in the account list in your Authenticator app.</li> | ||
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− | [[File:Kaseya 2FA authentication code.png]] | + | [[File:Kaseya 2FA authentication code.png]] |
'''NOTE: '''The authentication code will expire within 30 seconds. This is for security purposes. | '''NOTE: '''The authentication code will expire within 30 seconds. This is for security purposes. |
Latest revision as of 15:42, 19 March 2020
To enable two factor authentication on your mobile device/cell phone, please follow the steps below.
- From your Android or iPhone, download and install one of the following applications:
- Open the application after it has finished installing.
- When prompted, select the option to add an Account on the mobile app.
- Log in to mysmartoffice.pathcom.com.
- Click Next when prompted to setup two-factor authentication.
- Use your phone to scan the QR code displayed within MySmartOffice.
- Find your account in the account list in your Authenticator app.
- Enter the one-time password into the Authentication Code field and then click Submit.
NOTE: The authentication code will expire within 30 seconds. This is for security purposes.