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Difference between revisions of "Setting up a two-factor authenticator application for mobile devices"

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(Created page with "To enable two factor authentication on your mobile device/cell phone, please follow the steps below. #From your Android or iPhone, download and install one of the following a...")
 
 
(6 intermediate revisions by one user not shown)
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#From your Android or iPhone, download and install one of the following applications:
 
#From your Android or iPhone, download and install one of the following applications:
<ul style="margin-left: 40px;">
+
#*iPhone
<li>iPhone
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#**[https://apps.apple.com/us/app/google-authenticator/id388497605 Google Authenticator]&nbsp;
*[https://apps.apple.com/us/app/google-authenticator/id388497605 Google Authenticator]&nbsp;
+
#**[https://apps.apple.com/app/microsoft-authenticator/id983156458 Microsoft Authenticator]
*[https://apps.apple.com/app/microsoft-authenticator/id983156458 Microsoft Authenticator&nbsp;]</li>
+
#*Android
 
+
#**[https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2 Google Authenticator]
<ul style="margin-left: 40px;">
+
#**[https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en Microsoft Authenticator]&nbsp;
<li>Android
+
*[https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2 Google Authenticator&nbsp;]
+
*[https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en Microsoft Authenticator]&nbsp;</li>
+
 
+
 
<ol start="2">
 
<ol start="2">
 
<li>Open the application after it has finished installing.</li>
 
<li>Open the application after it has finished installing.</li>
<li>When prompted, select the option to add an Account the mobile app.</li>
+
<li>When prompted, select the option to add an Account on the mobile app.</li>
 
<li>Log in to [https://mysmartoffice.pathcom.com/vsapres/web20/core/login.aspx mysmartoffice.pathcom.com].</li>
 
<li>Log in to [https://mysmartoffice.pathcom.com/vsapres/web20/core/login.aspx mysmartoffice.pathcom.com].</li>
 
<li>Click '''Next '''when prompted to setup two-factor authentication.</li>
 
<li>Click '''Next '''when prompted to setup two-factor authentication.</li>
 
<li>Use your phone to scan the QR code displayed within MySmartOffice.</li>
 
<li>Use your phone to scan the QR code displayed within MySmartOffice.</li>
 
</ol>
 
</ol>
 +
 +
  
 
[[File:Kaseya 2FA scan qr code.png]]
 
[[File:Kaseya 2FA scan qr code.png]]
 +
 +
 
<ol start="7">
 
<ol start="7">
 
<li>Find your account in the account list in your Authenticator app.</li>
 
<li>Find your account in the account list in your Authenticator app.</li>
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[[File:Kaseya 2FA authentication code.png]]  
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[[File:Kaseya 2FA authentication code.png]]
  
  
  
 
'''NOTE: '''The authentication code will expire within 30 seconds. This is for security purposes.
 
'''NOTE: '''The authentication code will expire within 30 seconds. This is for security purposes.

Latest revision as of 15:42, 19 March 2020

To enable two factor authentication on your mobile device/cell phone, please follow the steps below.

  1. From your Android or iPhone, download and install one of the following applications:
  1. Open the application after it has finished installing.
  2. When prompted, select the option to add an Account on the mobile app.
  3. Log in to mysmartoffice.pathcom.com.
  4. Click Next when prompted to setup two-factor authentication.
  5. Use your phone to scan the QR code displayed within MySmartOffice.


Kaseya 2FA scan qr code.png


  1. Find your account in the account list in your Authenticator app.


Kaseya 2FA account number.png

  1. Enter the one-time password into the Authentication Code field and then click Submit.


Kaseya 2FA authentication code.png


NOTE: The authentication code will expire within 30 seconds. This is for security purposes.