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Difference between revisions of "Setting up a two-factor authenticator application for mobile devices"

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Revision as of 17:53, 7 January 2020

To enable two factor authentication on your mobile device/cell phone, please follow the steps below.

  1. From your Android or iPhone, download and install one of the following applications:
  1. Open the application after it has finished installing.
  2. When prompted, select the option to add an Account the mobile app.
  3. Log in to mysmartoffice.pathcom.com.
  4. Click Next when prompted to setup two-factor authentication.
  5. Use your phone to scan the QR code displayed within MySmartOffice.

Kaseya 2FA scan qr code.png

  1. Find your account in the account list in your Authenticator app.

Kaseya 2FA account number.png

  1. Enter the one-time password into the Authentication Code field and then click Submit.

Kaseya 2FA authentication code.png

NOTE: The authentication code will expire within 30 seconds. This is for security purposes.