View source for Performing user maintenance tasks

Administrators are able to perform maintenance tasks such as clearing, enabling, and disabling the white lists and black lists for all domain users, or selected users. Administrators also have the option to reset user preferences.



[[File:Fortimail user maintenance tasks.png|none|Fortimail user maintenance tasks.png]]



== <br/>'''Clear a White List'''<br/> ==

<br/><br/>To clear the white list for a <u>selected user</u>:



#Log in to FortiMail.
#Expand the '''User '''pane.
#Click '''User'''.
#Select a user from the list. (Hold down the Ctrl button to select multiple users).
#Click the '''Maintenance '''dropdown button.
#Place your cursor over '''Clear White List''', and then click '''Selected User(s)'''.



[[File:Fortimail clear white list selected user.png|none|Fortimail clear white list selected user.png]]


<ol start="7">
<li>When prompted, click '''Yes'''.</li>
</ol>



[[File:Fortimail clear white list selected users prompt.png|none|Fortimail clear white list selected users prompt.png]]



<br/>To clear the white list for <u>all domain users</u>:



#Log in to FortiMail.
#Expand the '''User '''pane.
#Click '''User'''.
#Click the '''Maintenance '''dropdown button.
#Place your cursor over '''Clear White List''', and then click '''All Domain Users'''.



[[File:Fortimail clear white list all domain users.png|none|Fortimail clear white list all domain users.png]]


<ol start="6">
<li>When prompted, click '''Yes'''.</li>
</ol>



[[File:Fortimail clear white list all domain users prompt.png|none|Fortimail clear white list all domain users prompt.png]]

== <br/>'''Clear a Black List'''<br/> ==

<br/><br/>To clear the black list for a <u>selected user</u>:



#Log in to FortiMail.
#Expand the '''User '''pane.
#Click '''User'''.
#Select a user from the list. (Hold down the Ctrl button to select multiple users).
#Click the '''Maintenance '''dropdown button.
#Place your cursor over '''Clear Black List''', and then click '''Select User(s)'''.



[[File:Fortimail clear black list all domain users.png|none|Fortimail clear black list all domain users.png]]


<ol start="6">
<li>When prompted, click '''Yes'''.</li>
</ol>



[[File:Fortimail clear black list all selected users prompt.jpeg|none|Fortimail clear black list all selected users prompt.jpeg]]

<br/><br/>To clear the black list for <u>all domain users</u>:



#Log in to FortiMail.
#Expand the '''User '''pane.
#Click '''User'''.
#Click the '''Maintenance''' dropdown button.
#Place your cursor over '''Clear Black List''', and then click '''Select User(s)'''.



[[File:Fortimail clear black list all domain users.png|none|Fortimail clear black list all domain users.png]]


<ol start="6">
<li>When prompted, Click '''Yes'''.</li>
</ol>

<br/><br/>[[File:Fortimail clear black list all selected users prompt.png|none|Fortimail clear black list all selected users prompt.png]]



== <br/>'''Enable Outgoing Recipient Whitelisting'''<br/> ==

<br/><br/>To enable outgoing recipient whitelists for <u>selected users</u>:



#Log in to FortiMail.
#Expand the '''User '''pane.
#Click '''User'''.
#Select a user from the list. (Hold down the Ctrl button to select multiple users).
#Click the '''Maintenance '''dropdown button.
#Place your cursor over '''Enable Outgoing Recipient Whitelisting''', and then click '''Selected User(s)'''.



[[File:Fortimail enable outgoing whitelist recip selected users.png|none|Fortimail enable outgoing whitelist recip selected users.png]]


<ol start="7">
<li>When prompted, click '''Yes'''.</li>
</ol>



[[File:Fortmail enable selected user prompt.png|none|Fortimail enable selected users prompt.png]]



<br/>To enable outgoing whitelists for <u>all domain users</u>:



#Log in to FortiMail.
#Expand the '''User '''pane.
#Click '''User'''.
#Click the '''Maintenance '''dropdown button.
#Place your cursor over '''Enable Outgoing Recipient Whitelisting''', and then click '''Selected User(s)'''.



[[File:Fortimail enable outgoing whitelist recip all domain users.png|none|Fortimail enable outgoing whitelist recip all domain users.png]]


<ol start="6">
<li>When prompted, click '''Yes'''.</li>
</ol>

<br/>[[File:Fortmail enable all domain users prompt.png|none|Fortimail enable all domain users prompt.png]]



== <br/>'''Disable Outgoing Recipient Whitelisting'''<br/> ==

<br/><br/>To disable outgoing whitelists for <u>selected users</u>:



#Log in to FortiMail.
#Expand the '''User '''pane.
#Click '''User'''.
#Select a user from the list. (Hold down the Ctrl button to select multiple users).
#Click the '''Maintenance '''dropdown button.
#Place your cursor over '''Disable Outgoing Recipient Whitelisting''', and then click '''Selected User(s)'''.



[[File:Fortimail disable outgoing selected users.png|none|Fortimail disable outgoing selected users.png]]


<ol start="7">
<li>When prompted, click '''Yes'''.</li>
</ol>

<br/>[[File:Fortimail disable outgoing selected users prompt.png|none|Fortimail disable outgoing selected users prompt.png]]



<br/>To disable outgoing whitelists for <u>all domain users</u>:



#Log in to FortiMail.
#Expand the '''User''' pane.
#Click '''User'''.
#Click the '''Maintenance''' dropdown button.
#Place your cursor over '''Disable Outgoing Recipient Whitelisting''', and then click '''Selected User(s)'''.



[[File:Fortimail disable outgoing all domain users.png|none|Fortimail disable outgoing all domain users.png]]


<ol start="6">
<li>When prompted, click '''Yes'''.</li>
</ol>



[[File:Fortimail disable outgoing all domain users prompt.png|none|Fortimail disable outgoing all domain users prompt.png]]



== <br/>'''Reset User Preferences'''<br/> ==

<br/><br/>To reset the user preferences for <u>selected users</u>:



#Log in to FortiMail.
#Expand the '''User '''pane.
#Click '''User'''.
#Select a user from the list. (Hold down the Ctrl button to select multiple users).
#Click the '''Maintenance '''dropdown button.
#Place your cursor over '''Reset''', and then click '''Selected User(s)'''.

<br/><u>[[File:Fortimail reset selected users.png|none|Fortimail reset selected users.png]]</u>


<ol start="7">
<li>When prompted, click '''Yes'''.</li>
</ol>

<br/><u>[[File:Fortimail reset selected users prompt.png|none|Fortimail reset selected users prompt.png]]</u>

<u></u>

<u><br/></u>To reset the user preferences for <u>all domain users</u>:



#Log in to FortiMail.
#Expand the '''User '''pane.
#Click '''User'''.
#Click the '''Maintenance''' dropdown button.
#Place your cursor over '''Reset''', and then click '''All Domain Users'''.

[[File:Fortimail reset all domain users.png|none|Fortimail reset all domain users.png]]


<ol start="6">
<li>When prompted, click '''Yes'''.</li>
</ol>



[[File:Fortimail reset all domain users prompt.png|none|Fortimail reset all domain users prompt.png]]