MySmartOffice guides
Your guide to pathway services
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Contents |
Getting Started
Accessing online help through MySmartOffice
Install the MySmartOffice Agent
Two-factor Authentication
Setting up a two-factor authenticator application for mobile devices
Logging in after two-factor authentication has been setup
Machine Status
MySmartOffice - Managing Agents
MySmartOffice - Viewing Agent Logs
MySmartOffice - Viewing Log History
MySmartOffice - Modifying Event Log Settings
Agent Procedures
MySmartOffice - Agent Procedure Status
MySmartOffice - Deploy a patch
MySmartOffice - Application Deploy
MySmartOffice - Retrieve an uploaded file from a managed machine
MySmartOffice - Delete an uploaded file from a managed machine
MySmartOffice - Distribute files to managed machines
MySmartOffice - Clear file distribution
MySmartOffice - Viewing your Assets
MySmartOffice - Accessing the Run Audit Page
MySmartOffice - Scheduling an audit
MySmartOffice - Cancel an audit
MySmartOffice - View Audit Summary
MySmartOffice - View Machine Summary
MySmartOffice - View System Information
MySmartOffice - View Installed Applications
MySmartOffice - View a machine's Add-Remove Program list
MySmartOffice - View software licenses
MySmartOffice - Storing documents
MySmartOffice - Create a folder to store documents
MySmartOffice - Delete a document or a folder
Discovery
Kaseya - Discovery Quick Start Guide
Info Center
MySmartOffice - Accessing your Info Center Inbox
MySmartOffice - Management Dashboard
MySmartOffice - View Dashboard
MySmartOffice - Layout Dashboard
MySmartOffice - Dashboard List
MySmartOffice - Adding a dashboard view
MySmartOffice - Delete a dashlet
MySmartOffice - Delete a dashboard view
MySmartOffice - Applying Dashboard Settings
Reports
MySmartOffice - Schedule a report
Mobility
Please refer to the following guides:
Kaseya - Mobile Device Management Quick Start Guide
Kaseya - Mobile Device Management User Guide
Kaseya MobileManage (Mobile Phone App)
Android
MySmartOffice - Installing Kaseya MobileManage on an Android Device
MySmartOffice - Checkin from your Android
MySmartOffice - Sending Messages to your MySmartOffice Admin from your Android
MySmartOffice - View your Logs from your Android
iPhone
MySmartOffice - Installing Kaseya MobileManage on an iPhone
MySmartOffice - Checkin from your iPhone
MySmartOffice - Sending Messages to your MySmartOffice Admin from your iPhone
MySmartOffice - View your Logs from your iPhone
Monitor
MySmartOffice - Accessing the Alarm Summary Page
MySmartOffice - Close an Alarm
MySmartOffice - Deleting an alarm
MySmartOffice - Add notes to an alarm
MySmartOffice - Suspending an alarm
MySmartOffice - Cancel a suspended alarm
MySmartOffice - Replacing a suspended alarm
MySmartOffice - Accessing your Monitored Lists
MySmartOffice - Update Lists By Scan
MySmartOffice - Alerts Summary
MySmartOffice - Application Changes
MySmartOffice - Get File alerts
MySmartOffice - Hardware Changes
MySmartOffice - Agent Procedure Failure Alerts
MySmartOffice - Protection Violation Alerts
MySmartOffice - New Agent Installed Alerts
MySmartOffice - Create a patch alert
MySmartOffice - Cancel a patch alert