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Revision as of 15:39, 28 May 2014

To download an item from a user's personal quarantine:


  1. Log in to FortiMail.
  2. Expand the Monitor pane.
  3. Click Quarantine.


Fortimail monitor pane quarantine.png


  1. Locate a user from the list, then double-click their profile name.


If any items are in the user's quarantine they will be displayed here.


Fortimail personal quarantine.png


  1. Select an item from the list.
  2. Click Download...


Fortimail download personal quarantine item.png


  1. whether you would like to open the file or save it locally.
  2. Click OK.
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