Difference between revisions of "Sending a Support Message in HostPath"

Latest revision as of 16:39, 6 November 2018

Support messages can be sent to the administrator for HostPath inquiries and assistance.

To send a support message:

@@ Line 5: / Line 5: @@
 #Go to the '''Help''' tab.
 #Click '''Create new support message'''.
-#Fill in the fields as follows:
-{| style="margin-left: 50px;  width: 500px" border="1" cellpadding="1" cellspacing="1"
-|-
-! scope="col" | Field<br/>
+::[[File:Create support message.png|none|Create support message.png]]
-! scope="col" | Description<br/>
+<ol start="3">
-|-
+<li>Fill in the fields as follows:</li>
-| Recipient ID<br/>
+</ol>
-| The administrator is the default recipient. As a normal HostPath user, you cannot select a recipient. Only, if you are logged in as an administrator, can you select the recipient.<br/>
-|-
-| Subject<br/>
-| Enter the subject of the message.<br/>
+::[[File:Support message screen.png|none|Support message screen.png]]
-|-
-| Message<br/>
-| Enter your message.<br/>
-|}
 <ol start="4">
-<li>Click '''Save'''.</li>
+<li>Click '''Save.'''</li>
 </ol>