Difference between revisions of "SmartReach FAQs"
Your guide to pathway services
Line 3: | Line 3: | ||
[[Why Choose SmartReach?|Why Choose SmartReach?]]<br/><br/>[[What kind of service can I expect?|What kind of service can I expect?]]<br/><br/>[[What is the SmartReach Long Distance service?|What is the SmartReach Long Distance service?]]<br/><br/>[[What is the difference between the SmartReach Long Distance service and a Calling Card?|What is the difference between the SmartReach Long Distance service and a Calling Card?]]<br/><br/>[[Which cities is SmartReach available in?|Which cities is SmartReach available in?]]<br/><br/>[[Do I need a special phone to use SmartReach?|Do I need a special phone to use SmartReach?]]<br/><br/>[[Can I use SmartReach from my cell phone?|Can I use SmartReach from my cell phone?]]<br/><br/>[[Will SmartReach charge an activation fee when I sign up?|Will SmartReach charge an activation fee when I sign up?]]<br/><br/>[[Will SmartReach charge an activation fee when I sign up?|Do I have to sign a long distance service contract with SmartReach?]]<br/><br/>[[Is there a minimum amount I need to spend monthly?|Is there a minimum amount I need to spend monthly?]]<br/><br/>[[Will my account expire?|Will my account expire?]]<br/>[[Will my DSL Internet connection be affected with SmartReach?|<br/>Will my DSL Internet connection be affected with SmartReach?]]<br/><br/>[[Can I send faxes using SmartReach?|Can I send faxes using SmartReach?]]<br/><br/>[[How do I call for Customer Service?|How do I call for Customer Service?]] | [[Why Choose SmartReach?|Why Choose SmartReach?]]<br/><br/>[[What kind of service can I expect?|What kind of service can I expect?]]<br/><br/>[[What is the SmartReach Long Distance service?|What is the SmartReach Long Distance service?]]<br/><br/>[[What is the difference between the SmartReach Long Distance service and a Calling Card?|What is the difference between the SmartReach Long Distance service and a Calling Card?]]<br/><br/>[[Which cities is SmartReach available in?|Which cities is SmartReach available in?]]<br/><br/>[[Do I need a special phone to use SmartReach?|Do I need a special phone to use SmartReach?]]<br/><br/>[[Can I use SmartReach from my cell phone?|Can I use SmartReach from my cell phone?]]<br/><br/>[[Will SmartReach charge an activation fee when I sign up?|Will SmartReach charge an activation fee when I sign up?]]<br/><br/>[[Will SmartReach charge an activation fee when I sign up?|Do I have to sign a long distance service contract with SmartReach?]]<br/><br/>[[Is there a minimum amount I need to spend monthly?|Is there a minimum amount I need to spend monthly?]]<br/><br/>[[Will my account expire?|Will my account expire?]]<br/>[[Will my DSL Internet connection be affected with SmartReach?|<br/>Will my DSL Internet connection be affected with SmartReach?]]<br/><br/>[[Can I send faxes using SmartReach?|Can I send faxes using SmartReach?]]<br/><br/>[[How do I call for Customer Service?|How do I call for Customer Service?]] | ||
− | + | [[There_are_so_many_other_companies_that_offer_the_long_distance_service,_what_should_I_watch_for_with_other_long_distance_companies?|There are so many other companies that offer the long distance service, what should I watch for with other long distance companies?]]<br/> | |
== Rates and Payments<br/> == | == Rates and Payments<br/> == | ||
Line 29: | Line 29: | ||
[[What is the difference between the One Time Recharge and the Auto Recharge options?|What is the difference between the One Time Recharge and the Auto Recharge options?]] | [[What is the difference between the One Time Recharge and the Auto Recharge options?|What is the difference between the One Time Recharge and the Auto Recharge options?]] | ||
− | [[How do I recharge my account?|How do I | + | [[How do I recharge my account?|How do I recharge my account?]] |
[[What is the minimum balance before my account is auto recharged?|What is the minimum balance before my account is auto recharged?]] | [[What is the minimum balance before my account is auto recharged?|What is the minimum balance before my account is auto recharged?]] |
Revision as of 09:43, 31 October 2017
General
Why Choose SmartReach?
What kind of service can I expect?
What is the SmartReach Long Distance service?
What is the difference between the SmartReach Long Distance service and a Calling Card?
Which cities is SmartReach available in?
Do I need a special phone to use SmartReach?
Can I use SmartReach from my cell phone?
Will SmartReach charge an activation fee when I sign up?
Do I have to sign a long distance service contract with SmartReach?
Is there a minimum amount I need to spend monthly?
Will my account expire?
Will my DSL Internet connection be affected with SmartReach?
Can I send faxes using SmartReach?
How do I call for Customer Service?
Rates and Payments
What are the Preferred Rates and who is eligible for these rates?
Where can I find the rates per minute for my destination?
What currency are the rates posted in?
Balance and Recharge
How do I check my account balance?
What is the Apply Credit option in the Customer Portal?
How do I apply a credit to my account?
What is the difference between the One Time Recharge and the Auto Recharge options?
What is the minimum balance before my account is auto recharged?
Do I get to decide how much is deposited into my account with the Auto Recharge option?