Difference between revisions of "SmartReach FAQs"
Your guide to pathway services
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[[There are so many other companies that offer the long distance service, what should I watch for with other long distance companies?|There are so many other companies that offer the long distance service, what should I watch for with other long distance companies?]] | [[There are so many other companies that offer the long distance service, what should I watch for with other long distance companies?|There are so many other companies that offer the long distance service, what should I watch for with other long distance companies?]] | ||
| − | == Rates and Payments == | + | |
| + | |||
| + | == Rates and Payments<br/> == | ||
[[What are the Preferred Rates and who is eligible for these rates?|What are the Preferred Rates and who is eligible for these rates?]]<br/><br/>[[Where can I find the rates per minute for my destination?|Where can I find the rates per minute for my destination?]]<br/><br/>[[What currency are the rates posted in?|What currency are the rates posted in?]] | [[What are the Preferred Rates and who is eligible for these rates?|What are the Preferred Rates and who is eligible for these rates?]]<br/><br/>[[Where can I find the rates per minute for my destination?|Where can I find the rates per minute for my destination?]]<br/><br/>[[What currency are the rates posted in?|What currency are the rates posted in?]] | ||
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[[How much can I store in my prepaid account?|How much can I store in my prepaid account?]] | [[How much can I store in my prepaid account?|How much can I store in my prepaid account?]] | ||
| − | == Customer Portal == | + | |
| + | |||
| + | == Customer Portal<br/> == | ||
[[Where can I find the Login Page for the Customer Portal?]] | [[Where can I find the Login Page for the Customer Portal?]] | ||
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[[What is the Address Book Feature?]] | [[What is the Address Book Feature?]] | ||
| − | [[Where can I find my call history? | + | [[Where can I find my call history? e.g. minutes used, amount charged]] |
[[Under Calling Options, what is Time/Balance Messages?]] | [[Under Calling Options, what is Time/Balance Messages?]] | ||
Revision as of 10:51, 31 October 2017
Contents |
General
Why Choose SmartReach?
What kind of service can I expect?
What is the SmartReach Long Distance service?
What is the difference between the SmartReach Long Distance service and a Calling Card?
Which cities is SmartReach available in?
Do I need a special phone to use SmartReach?
Can I use SmartReach from my cell phone?
Will SmartReach charge an activation fee when I sign up?
Do I have to sign a long distance service contract with SmartReach?
Is there a minimum amount I need to spend monthly?
Will my account expire?
Will my DSL Internet connection be affected with SmartReach?
Can I send faxes using SmartReach?
How do I call for Customer Service?
Rates and Payments
What are the Preferred Rates and who is eligible for these rates?
Where can I find the rates per minute for my destination?
What currency are the rates posted in?
Balance and Recharge
How do I check my account balance?
What is the Apply Credit option in the Customer Portal?
How do I apply a credit to my account?
What is the difference between the One Time Recharge and the Auto Recharge options?
What is the minimum balance before my account is auto recharged?
Do I get to decide how much is deposited into my account with the Auto Recharge option?
How much can I store in my prepaid account?
Customer Portal
Where can I find the Login Page for the Customer Portal?
How can I log into the Customer Portal?
What are the features of the Customer Portal?
What is the Address Book Feature?
Where can I find my call history? e.g. minutes used, amount charged
Under Calling Options, what is Time/Balance Messages?
What is PINless Dialing and how do I activate this option?
