Difference between revisions of "Performing user maintenance tasks"
Your guide to pathway services
(Created page with "Administrators are able to perform maintenance tasks such as clearing, enabling, and disabling the white lists and black lists for all domain users, or selected users. Adminis...") |
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− | == <br/>'''Clear White List<br/> | + | == <br/>'''Clear a White List'''<br/> == |
To clear the white list for a <u>selected user</u>: | To clear the white list for a <u>selected user</u>: | ||
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#Expand the '''User '''pane. | #Expand the '''User '''pane. | ||
#Click '''User'''. | #Click '''User'''. | ||
− | #Select a user from the list. (Hold down the Ctrl button to select multiple users). | + | #Select a user from the list. (Hold down the Ctrl button to select multiple users). |
#Click the '''Maintenance '''dropdown button. | #Click the '''Maintenance '''dropdown button. | ||
#Place your cursor over '''Clear White List''', and then click '''Selected User(s)'''. | #Place your cursor over '''Clear White List''', and then click '''Selected User(s)'''. | ||
Line 22: | Line 22: | ||
− | [[File:Fortimail clear white list selected user.png|none]] | + | [[File:Fortimail clear white list selected user.png|none|Fortimail clear white list selected user.png]] |
+ | |||
+ | |||
+ | <ol start="7"> | ||
+ | <li>When prompted, click '''Yes'''.</li> | ||
+ | </ol> | ||
+ | |||
+ | |||
+ | |||
+ | [[File:Fortimail clear white list selected users prompt.png|none]] | ||
+ | |||
+ | <br/>To clear the white list for <u>all domain users</u>: | ||
+ | |||
+ | |||
+ | |||
+ | #Log in to FortiMail. | ||
+ | #Expand the '''User '''pane. | ||
+ | #Click '''User'''. | ||
+ | #Click the '''Maintenance '''dropdown button. | ||
+ | #Place your cursor over '''Clear White List''', and then click '''All Domain Users'''. |
Revision as of 13:41, 26 May 2014
Administrators are able to perform maintenance tasks such as clearing, enabling, and disabling the white lists and black lists for all domain users, or selected users. Administrators are have the option to reset user preferences.
Clear a White List
To clear the white list for a selected user:
- Log in to FortiMail.
- Expand the User pane.
- Click User.
- Select a user from the list. (Hold down the Ctrl button to select multiple users).
- Click the Maintenance dropdown button.
- Place your cursor over Clear White List, and then click Selected User(s).
- When prompted, click Yes.
To clear the white list for all domain users:
- Log in to FortiMail.
- Expand the User pane.
- Click User.
- Click the Maintenance dropdown button.
- Place your cursor over Clear White List, and then click All Domain Users.