Difference between revisions of "Performing user maintenance tasks"
Your guide to pathway services
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== <br/>'''Clear a White List'''<br/> == | == <br/>'''Clear a White List'''<br/> == | ||
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To clear the white list for a <u>selected user</u>: | To clear the white list for a <u>selected user</u>: | ||
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<br/><br/>To clear the black list for a <u>selected user</u>: | <br/><br/>To clear the black list for a <u>selected user</u>: | ||
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#Log in to FortiMail. | #Log in to FortiMail. | ||
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[[File:Fortimail clear black list all domain users.png|none|Fortimail clear black list all domain users.png]] | [[File:Fortimail clear black list all domain users.png|none|Fortimail clear black list all domain users.png]] | ||
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| + | <ol start="6"> | ||
| + | <li>When prompted, click '''Yes'''.</li> | ||
| + | </ol> | ||
| + | [[File:Fortimail clear black list all selected users prompt.jpeg|none]] | ||
| − | <br/>To clear the black list for <u>all domain users</u>: | + | <br/><br/>To clear the black list for <u>all domain users</u>: |
Revision as of 14:15, 26 May 2014
Administrators are able to perform maintenance tasks such as clearing, enabling, and disabling the white lists and black lists for all domain users, or selected users. Administrators are have the option to reset user preferences.
Clear a White List
To clear the white list for a selected user:
- Log in to FortiMail.
- Expand the User pane.
- Click User.
- Select a user from the list. (Hold down the Ctrl button to select multiple users).
- Click the Maintenance dropdown button.
- Place your cursor over Clear White List, and then click Selected User(s).
- When prompted, click Yes.
To clear the white list for all domain users:
- Log in to FortiMail.
- Expand the User pane.
- Click User.
- Click the Maintenance dropdown button.
- Place your cursor over Clear White List, and then click All Domain Users.
- When prompted, click Yes.
Clear a Black List
To clear the black list for a selected user:
- Log in to FortiMail.
- Expand the User pane.
- Click User.
- Select a user from the list. (Hold down the Ctrl button to select multiple users).
- Click the Maintenance dropdown button.
- Place your cursor over Clear Black List, and then click Select User(s).
- When prompted, click Yes.
To clear the black list for all domain users:
- Log in to FortiMail.
- Expand the User pane.
- Click User.
- Click the Maintenance dropdown button.
- Place your cursor over Clear Black List, and then click Select User(s).
- When prompted, Click Yes.
