Difference between revisions of "Sending a Support Message in HostPath"
Your guide to pathway services
m (Protected "Sending a Support Message" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))) |
Revision as of 14:42, 12 November 2013
Support messages can be sent to the administrator for HostPath inquiries and assistance.
To send a support message:
- Go to the Help tab.
- Click Create new support message.
- Fill in the fields as follows:
| Field |
Description |
|---|---|
| Recipient ID |
The administrator is the default recipient. As a normal HostPath user, you cannot select a recipient. Only, if you are logged in as an administrator, can you select the recipient. |
| Subject |
Enter the subject of the message. |
| Message |
Enter your message. |
- Click Save.
