Login Login

Difference between revisions of "Changing or adding a service package using Onepath"

Your guide to pathway services

Jump to: navigation, search
Line 19: Line 19:
 
<ol start="3">
 
<ol start="3">
 
<li>From the '''Your___account''' pane, click and drag the slider to select a new package.</li>
 
<li>From the '''Your___account''' pane, click and drag the slider to select a new package.</li>
 +
<li>ures and compare packages before making a decision.</li>
 +
<li>Click '''upgrade''' to submit a package upgrade request.</li>
 
</ol>
 
</ol>
 +
 +
 +
 +
You will receive a confirmation email after submitting your request outlining the next steps in the process.
  
 
<br/>[[File:Onepath change a package.PNG|none|Onepath change a package.PNG]]
 
<br/>[[File:Onepath change a package.PNG|none|Onepath change a package.PNG]]

Revision as of 12:23, 25 February 2014

Users can use Onepath to make requests to change their Pathway service packages.


To request a change to a service package:


  1. Log in to Onepath.
  2. From the home page, click on the product icon that corresponds with the Pathway service that you would like to change.


Onepath sign in2.PNG


When you arrive on the product information page:


  1. From the Your___account pane, click and drag the slider to select a new package.
  2. ures and compare packages before making a decision.
  3. Click upgrade to submit a package upgrade request.


You will receive a confirmation email after submitting your request outlining the next steps in the process.


Onepath change a package.PNG