Difference between revisions of "Changing or adding a service package using Onepath"
Your guide to pathway services
| Line 21: | Line 21: | ||
<ol start="3"> | <ol start="3"> | ||
<li>From the '''Your___account''' pane, click and drag the slider to select a new package.</li> | <li>From the '''Your___account''' pane, click and drag the slider to select a new package.</li> | ||
| − | <li>Review service features and compare packages before making a decision.</li> | + | <li>Review the service features and compare packages before making a decision.</li> |
<li>Click '''upgrade''' to submit a package upgrade request.</li> | <li>Click '''upgrade''' to submit a package upgrade request.</li> | ||
</ol> | </ol> | ||
Revision as of 12:25, 25 February 2014
Users can use Onepath to make requests to change their Pathway service packages.
To request a change to a service package:
- Log in to Onepath.
- From the home page, click on the product icon that corresponds with the Pathway service that you would like to change.
When you arrive on the product information page:
- From the Your___account pane, click and drag the slider to select a new package.
- Review the service features and compare packages before making a decision.
- Click upgrade to submit a package upgrade request.
You will receive a confirmation email after submitting your request outlining the next steps in the process.
