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Difference between revisions of "Sending a Support Message in HostPath"

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m (Protected "Sending a Support Message" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite)))
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#Go to the '''Help''' tab.
 
#Go to the '''Help''' tab.
 
#Click '''Create new support message'''.
 
#Click '''Create new support message'''.
 +
 +
  
 
::[[File:Create support message.png|none|Create support message.png]]
 
::[[File:Create support message.png|none|Create support message.png]]
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</ol>
 
</ol>
  
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::[[File:Support message screen.png|none|Support message screen.png]]
 
  
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{| style="margin-left: 50px;  width: 500px" border="1" cellpadding="1" cellspacing="1"
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−
|-
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::[[File:Support message screen.png|none|Support message screen.png]]
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! scope="col" | Field<br/>
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! scope="col" | Description<br/>
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−
|-
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| Recipient ID<br/>
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| The administrator is the default recipient. As a normal HostPath user, you cannot select a recipient. Only, if you are logged in as an administrator, can you select the recipient.<br/>
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|-
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| Subject<br/>
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| Enter the subject of the message.<br/>
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|-
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| Message<br/>
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| Enter your message.<br/>
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|}
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<ol start="4">
 
<ol start="4">
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<li>Click '''Save'''.</li>
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<li>Click '''Save.'''</li>
 
</ol>
 
</ol>

Revision as of 16:39, 6 November 2018

Support messages can be sent to the administrator for HostPath inquiries and assistance.

To send a support message:

  1. Go to the Help tab.
  2. Click Create new support message.


Create support message.png
  1. Fill in the fields as follows:


Support message screen.png
  1. Click Save.
Retrieved from "https://docs.pathcom.com/mediawiki/index.php?title=Sending_a_Support_Message_in_HostPath&oldid=35148"