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Difference between revisions of "Performing user maintenance tasks"

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[[File:Fortimail clear white list selected users prompt.png|none]]
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[[File:Fortimail clear white list selected users prompt.png|none|Fortimail clear white list selected users prompt.png]]
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<br/>To clear the white list for <u>all domain users</u>:
 
<br/>To clear the white list for <u>all domain users</u>:
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#Click the '''Maintenance '''dropdown button.
 
#Click the '''Maintenance '''dropdown button.
 
#Place your cursor over '''Clear White List''', and then click '''All Domain Users'''.
 
#Place your cursor over '''Clear White List''', and then click '''All Domain Users'''.
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[[File:Fortimail clear white list all domain users.png|none|Fortimail clear white list all domain users.png]]
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<ol start="6">
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<li>When prompted, click '''Yes'''.</li>
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</ol>
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== <br/>'''Clear a Black List'''<br/> ==
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To clear the black list for a <u>selected user</u>:
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#Log in to FortiMail.
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#Expand the '''User '''pane.
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#Click '''User'''.
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#Select a user from the list. (Hold down the Ctrl button to select multiple users).
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#Click the '''Maintenance '''dropdown button.
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#Place your cursor over '''Clear Black List''', and then click '''Select User(s)'''.
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<br/>To clear the black list for <u>all domain users&lt;u&gt;.</u>
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#<u>Log in to FortiMail.</u>
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#<u>Expand the '''User '''pane.</u>
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#<u>Click '''User'''.</u>
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#<u>Click the '''Maintenance '''dropdown button.</u>
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#<u>Place your cursor over '''Clear Black List''', and then click '''Select User(s)'''.</u>

Revision as of 13:46, 26 May 2014

Administrators are able to perform maintenance tasks such as clearing, enabling, and disabling the white lists and black lists for all domain users, or selected users. Administrators are have the option to reset user preferences.


Fortimail user maintenance tasks.png



Clear a White List

To clear the white list for a selected user:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Select a user from the list. (Hold down the Ctrl button to select multiple users).
  5. Click the Maintenance dropdown button.
  6. Place your cursor over Clear White List, and then click Selected User(s).


Fortimail clear white list selected user.png


  1. When prompted, click Yes.


Fortimail clear white list selected users prompt.png



To clear the white list for all domain users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Click the Maintenance dropdown button.
  5. Place your cursor over Clear White List, and then click All Domain Users.


Fortimail clear white list all domain users.png


  1. When prompted, click Yes.



Clear a Black List

To clear the black list for a selected user:

  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Select a user from the list. (Hold down the Ctrl button to select multiple users).
  5. Click the Maintenance dropdown button.
  6. Place your cursor over Clear Black List, and then click Select User(s).


To clear the black list for all domain users<u>.


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Click the Maintenance dropdown button.
  5. Place your cursor over Clear Black List, and then click Select User(s).
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