Login Login

Difference between revisions of "Performing user maintenance tasks"

Your guide to pathway services

Jump to: navigation, search
Line 9: Line 9:
 
== <br/>'''Clear a White List'''<br/> ==
 
== <br/>'''Clear a White List'''<br/> ==
  
<br/>
+
 
  
 
To clear the white list for a <u>selected user</u>:
 
To clear the white list for a <u>selected user</u>:
Line 60: Line 60:
 
== <br/>'''Clear a Black List'''<br/> ==
 
== <br/>'''Clear a Black List'''<br/> ==
  
<br/>
+
 
  
 
To clear the black list for a <u>selected user</u>:
 
To clear the black list for a <u>selected user</u>:

Revision as of 13:55, 26 May 2014

Administrators are able to perform maintenance tasks such as clearing, enabling, and disabling the white lists and black lists for all domain users, or selected users. Administrators are have the option to reset user preferences.


Fortimail user maintenance tasks.png



Clear a White List

To clear the white list for a selected user:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Select a user from the list. (Hold down the Ctrl button to select multiple users).
  5. Click the Maintenance dropdown button.
  6. Place your cursor over Clear White List, and then click Selected User(s).


Fortimail clear white list selected user.png


  1. When prompted, click Yes.


Fortimail clear white list selected users prompt.png



To clear the white list for all domain users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Click the Maintenance dropdown button.
  5. Place your cursor over Clear White List, and then click All Domain Users.


Fortimail clear white list all domain users.png


  1. When prompted, click Yes.



Clear a Black List

To clear the black list for a selected user:

  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Select a user from the list. (Hold down the Ctrl button to select multiple users).
  5. Click the Maintenance dropdown button.
  6. Place your cursor over Clear Black List, and then click Select User(s).


To clear the black list for all domain users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Click the Maintenance dropdown button.
  5. Place your cursor over Clear Black List, and then click Select User(s).