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Difference between revisions of "Performing user maintenance tasks"

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Revision as of 14:52, 26 May 2014

Administrators are able to perform maintenance tasks such as clearing, enabling, and disabling the white lists and black lists for all domain users, or selected users. Administrators also have the option to reset user preferences.


Fortimail user maintenance tasks.png



Clear a White List

To clear the white list for a selected user:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Select a user from the list. (Hold down the Ctrl button to select multiple users).
  5. Click the Maintenance dropdown button.
  6. Place your cursor over Clear White List, and then click Selected User(s).


Fortimail clear white list selected user.png


  1. When prompted, click Yes.


Fortimail clear white list selected users prompt.png



To clear the white list for all domain users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Click the Maintenance dropdown button.
  5. Place your cursor over Clear White List, and then click All Domain Users.


Fortimail clear white list all domain users.png


  1. When prompted, click Yes.


Fortimail clear white list all domain users prompt.png


Clear a Black List



To clear the black list for a selected user:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Select a user from the list. (Hold down the Ctrl button to select multiple users).
  5. Click the Maintenance dropdown button.
  6. Place your cursor over Clear Black List, and then click Select User(s).


Fortimail clear black list all domain users.png


  1. When prompted, click Yes.


Fortimail clear black list all selected users prompt.jpeg



To clear the black list for all domain users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Click the Maintenance dropdown button.
  5. Place your cursor over Clear Black List, and then click Select User(s).


Fortimail clear black list all domain users.png


  1. When prompted, Click Yes.


Fortimail clear black list all selected users prompt.png



Enable Outgoing Recipient Whitelisting



To enable outgoing recipient whitelists for selected users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Select a user from the list. (Hold down the Ctrl button to select multiple users).
  5. Click the Maintenance dropdown button.
  6. Place your cursor over Enable Outgoing Recipient Whitelisting, and then click Selected User(s).


Fortimail enable outgoing whitelist recip selected users.png


  1. When prompted, click Yes.




To enable outgoing whitelists for all domain users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Click the Maintenance dropdown button.
  5. Place your cursor over Enable Outgoing Recipient Whitelisting, and then click Selected User(s).


Fortimail enable outgoing whitelist recip all domain users.png
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