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Difference between revisions of "Performing user maintenance tasks"

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== <br/>'''Reset User Preferences'''<br/> ==
 
== <br/>'''Reset User Preferences'''<br/> ==
  
−
<br/><br/>To reset the user preferences for <u>selected users&lt;u&gt;:</u>
+
<br/><br/>To reset the user preferences for <u>selected users</u>:
  
  
  
−
#<u>Log in to FortiMail.</u>
+
#Log in to FortiMail.
−
#<u>Expand the '''User '''pane.</u>
+
#Expand the '''User '''pane.
−
#<u>Click '''User'''.</u>
+
#Click '''User'''.
−
#<u>Select a user from the list. (Hold down the Ctrl button to select multiple users).</u>
+
#Select a user from the list. (Hold down the Ctrl button to select multiple users).
−
#<u>Click the '''Maintenance '''dropdown button.</u>
+
#Click the '''Maintenance '''dropdown button.
−
#<u>Place your cursor over '''Reset''', and then click '''Selected User(s)'''.</u>
+
#Place your cursor over '''Reset''', and then click '''Selected User(s)'''.
  
 
<br/><u>[[File:Fortimail reset selected users.png|none|Fortimail reset selected users.png]]</u>
 
<br/><u>[[File:Fortimail reset selected users.png|none|Fortimail reset selected users.png]]</u>
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<ol start="7">
 
<ol start="7">
−
<li><u>When prompted, click '''Yes'''.</u></li>
+
<li>When prompted, click '''Yes'''.</li>
 
</ol>
 
</ol>
  
 
<br/><u>[[File:Fortimail reset selected users prompt.png|none|Fortimail reset selected users prompt.png]]</u>
 
<br/><u>[[File:Fortimail reset selected users prompt.png|none|Fortimail reset selected users prompt.png]]</u>
  
−
<br/><u>To reset the user preferences for &lt;u&gt;all domain users</u>
+
<u></u>
 +
 
 +
<u><br/></u>To reset the user preferences for <u>all domain users</u>:
  
  
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[[File:Fortimail reset all domain users.png|none|Fortimail reset all domain users.png]]
 
[[File:Fortimail reset all domain users.png|none|Fortimail reset all domain users.png]]
 +
 +
 
<ol start="6">
 
<ol start="6">
 
<li>When prompted, click '''Yes'''.</li>
 
<li>When prompted, click '''Yes'''.</li>
 
</ol>
 
</ol>
 +
 +
  
 
[[File:Fortimail reset all domain users prompt.png|none|Fortimail reset all domain users prompt.png]]
 
[[File:Fortimail reset all domain users prompt.png|none|Fortimail reset all domain users prompt.png]]

Revision as of 15:30, 26 May 2014

Administrators are able to perform maintenance tasks such as clearing, enabling, and disabling the white lists and black lists for all domain users, or selected users. Administrators also have the option to reset user preferences.


Fortimail user maintenance tasks.png


Contents


Clear a White List



To clear the white list for a selected user:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Select a user from the list. (Hold down the Ctrl button to select multiple users).
  5. Click the Maintenance dropdown button.
  6. Place your cursor over Clear White List, and then click Selected User(s).


Fortimail clear white list selected user.png


  1. When prompted, click Yes.


Fortimail clear white list selected users prompt.png



To clear the white list for all domain users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Click the Maintenance dropdown button.
  5. Place your cursor over Clear White List, and then click All Domain Users.


Fortimail clear white list all domain users.png


  1. When prompted, click Yes.


Fortimail clear white list all domain users prompt.png


Clear a Black List



To clear the black list for a selected user:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Select a user from the list. (Hold down the Ctrl button to select multiple users).
  5. Click the Maintenance dropdown button.
  6. Place your cursor over Clear Black List, and then click Select User(s).


Fortimail clear black list all domain users.png


  1. When prompted, click Yes.


Fortimail clear black list all selected users prompt.jpeg



To clear the black list for all domain users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Click the Maintenance dropdown button.
  5. Place your cursor over Clear Black List, and then click Select User(s).


Fortimail clear black list all domain users.png


  1. When prompted, Click Yes.


Fortimail clear black list all selected users prompt.png



Enable Outgoing Recipient Whitelisting



To enable outgoing recipient whitelists for selected users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Select a user from the list. (Hold down the Ctrl button to select multiple users).
  5. Click the Maintenance dropdown button.
  6. Place your cursor over Enable Outgoing Recipient Whitelisting, and then click Selected User(s).


Fortimail enable outgoing whitelist recip selected users.png


  1. When prompted, click Yes.


Fortimail enable selected users prompt.png



To enable outgoing whitelists for all domain users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Click the Maintenance dropdown button.
  5. Place your cursor over Enable Outgoing Recipient Whitelisting, and then click Selected User(s).


Fortimail enable outgoing whitelist recip all domain users.png


  1. When prompted, click Yes.

Fortimail enable all domain users prompt.png



Disable Outgoing Recipient Whitelisting



To disable outgoing whitelists for selected users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Select a user from the list. (Hold down the Ctrl button to select multiple users).
  5. Click the Maintenance dropdown button.
  6. Place your cursor over Disable Outgoing Recipient Whitelisting, and then click Selected User(s).


Fortimail disable outgoing selected users.png


  1. When prompted, click Yes.

Fortimail disable outgoing selected users prompt.png



To disable outgoing whitelists for all domain users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Click the Maintenance dropdown button.
  5. Place your cursor over Disable Outgoing Recipient Whitelisting, and then click Selected User(s).


Fortimail disable outgoing all domain users.png


  1. When prompted, click Yes.


Fortimail disable outgoing all domain users prompt.png



Reset User Preferences



To reset the user preferences for selected users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Select a user from the list. (Hold down the Ctrl button to select multiple users).
  5. Click the Maintenance dropdown button.
  6. Place your cursor over Reset, and then click Selected User(s).

Fortimail reset selected users.png


  1. When prompted, click Yes.

Fortimail reset selected users prompt.png


To reset the user preferences for all domain users:


  1. Log in to FortiMail.
  2. Expand the User pane.
  3. Click User.
  4. Click the Maintenance dropdown button.
  5. Place your cursor over Reset, and then click All Domain Users.
Fortimail reset all domain users.png


  1. When prompted, click Yes.


Fortimail reset all domain users prompt.png
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