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Difference between revisions of "Sending a Support Message in HostPath"

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(Created page with "Support messages can be sent to the administrator for HostPath inquiries and assistance. To send a support message: #Go to the '''Help''' tab. #Click '''Create new support m...")
 
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#Go to the '''Help''' tab.
 
#Go to the '''Help''' tab.
 
#Click '''Create new support message'''.
 
#Click '''Create new support message'''.
#Fill in the fields as follows:
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[[File:Create support message.png|none]]
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<ol start="3">
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<li>Fill in the fields as follows:</li>
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</ol>
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[[File:Support message screen.png|none]]
  
 
{| style="margin-left: 50px;  width: 500px" border="1" cellpadding="1" cellspacing="1"
 
{| style="margin-left: 50px;  width: 500px" border="1" cellpadding="1" cellspacing="1"

Revision as of 14:28, 12 November 2013

Support messages can be sent to the administrator for HostPath inquiries and assistance.

To send a support message:

  1. Go to the Help tab.
  2. Click Create new support message.
Create support message.png
  1. Fill in the fields as follows:
Support message screen.png
Field
Description
Recipient ID
The administrator is the default recipient. As a normal HostPath user, you cannot select a recipient. Only, if you are logged in as an administrator, can you select the recipient.
Subject
Enter the subject of the message.
Message
Enter your message.
  1. Click Save.