Difference between revisions of "Sending a Support Message in HostPath"
Your guide to pathway services
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#Click '''Create new support message'''. | #Click '''Create new support message'''. | ||
| − | [[File:Create support message.png|none]] | + | ::[[File:Create support message.png|none|Create support message.png]] |
<ol start="3"> | <ol start="3"> | ||
<li>Fill in the fields as follows:</li> | <li>Fill in the fields as follows:</li> | ||
</ol> | </ol> | ||
| − | [[File:Support message screen.png|none]] | + | ::[[File:Support message screen.png|none|Support message screen.png]] |
{| style="margin-left: 50px; width: 500px" border="1" cellpadding="1" cellspacing="1" | {| style="margin-left: 50px; width: 500px" border="1" cellpadding="1" cellspacing="1" | ||
Revision as of 14:29, 12 November 2013
Support messages can be sent to the administrator for HostPath inquiries and assistance.
To send a support message:
- Go to the Help tab.
- Click Create new support message.
- Fill in the fields as follows:
| Field |
Description |
|---|---|
| Recipient ID |
The administrator is the default recipient. As a normal HostPath user, you cannot select a recipient. Only, if you are logged in as an administrator, can you select the recipient. |
| Subject |
Enter the subject of the message. |
| Message |
Enter your message. |
- Click Save.
