Changing or adding a service package using Onepath

Changing or adding a service package using Onepath

Users can use Onepath to make requests to change their Pathway service packages.

To request a change to a service package:

1. Log in to Onepath.
2. From the home page, click on the product icon that corresponds with the Pathway service that you would like to change.

When you arrive on the product information page:

3. From the Your___account pane, click and drag the slider to select a new package.
4. ures and compare packages before making a decision.
5. Click upgrade to submit a package upgrade request.

You will receive a confirmation email after submitting your request outlining the next steps in the process.