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Downloading items from a personal quarantine

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Revision as of 15:50, 13 November 2014 by Pathway Admin (Talk | contribs)

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To download an item from a user's personal quarantine:


  1. Log in to FortiMail.
  2. Expand the Monitor pane.
  3. Click Quarantine.


Fortimail monitor pane quarantine.png


  1. Locate a user from the list, then double-click their profile name.


If any items are in the user's quarantine they will be displayed here.


Fortimail personal quarantine.png


  1. Double-click an item from the list.
  2. Click Download...
  1. Specify whether you would like to open the file or save it locally.
  2. Click OK.
Fortimail download personal quarantine item.png
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