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Disabling and re-enabling mail contacts

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Administrators are able to disable and re-enable mail contacts.


To disable an enabled mail contact, or to re-enable a disabled mail contact :



From the Exchange Enabled Organizations page:

(Click here for instructions on how to get to this page)


  1. Select an organization from the list.
  2. Click Mail Contacts.


Add mail contacts exchange.png

Disable a mailbox

  1. Select the mail contact that you would like to disable.
  2. Click Disable.


Disable a mail contact.png


  1. When prompted, click OK.

Disable a mail contact1.png


Re-enable a disabled mail contact

  1. From the list of disabled mail contacts, select a disabled mail contact that you would like to re-enable.
  2. Click Enable.


Enable a mail contact.png


  1. Verify the mail contact information and make changes where necessary. (Click Configure to see all fields).
  2. Click Enable Mail Contact.

Enable a mail contact1.png