Sending a Support Message in HostPath
Your guide to pathway services
Revision as of 14:16, 12 November 2013 by Pathway Admin (Talk | contribs)
Support messages can be sent to the administrator for HostPath inquiries and assistance.
To send a support message:
- Go to the Help tab.
- Click Create new support message.
- Fill in the fields as follows:
Field |
Description |
---|---|
Recipient ID |
The administrator is the default recipient. As a normal HostPath user, you cannot select a recipient. Only, if you are logged in as an administrator, can you select the recipient. |
Subject |
Enter the subject of the message. |
Message |
Enter your message. |
- Click Save.