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Changing email settings

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Administrators are able to change the email settings for an organization.


To change an organization's email settings:


  1. Log in as an administrator.
  2. Click on the Administration tab.
  3. Click the dropdown arrow beside Settings.
  4. Click Email.
  5. Choose an SMTP server to use:

             a) select the circle beside Use system default SMTP server.

             OR

             b) select the circle beside Set organization SMTP server.


If you selected Use system default SMTP server, proceed to step 11.

If you selected Set organization SMTP server, continue at step 6.


  1. In the SMTP server name field, enter the server name of your email server.
  2. In the SMTP server port field, enter the port that connects your email server.
  3. (Optional) To enforce authentication credentials, select the Requires authentication.
  4. (Optional) In the User name field, enter a user name.
  5. (Optional) In the Password field, enter a password.
  6. Set up the Notification Settings for users:

             a) select the circle beside Use system default notification settings.

             OR

             b) select the circle beside Set organization notification settings.


If you selected Use system default notification settings, proceed to step 14 .

If you selected Set organization notification settings, continue at step 12.


  1. In the Sender's email address field, enter the email address of the sender.
  2. In the Email subject prefix field, create a default subject heading for your email.
  3. In the Send system notifications to field:

             a) select the circle beside All organization administrators.

             OR

             b) select the circle beside These email addresses, and then enter email addresses in the proceeding field

                 (separate email addresses using a comma).

  1. In the Test destination field, enter an email address to send a test email to.
  2. Click Test email settings.
  3. Click Apply.


Cloud email settings1.PNG