Login Login

Difference between revisions of "MySmartOffice guides"

Your guide to pathway services

Jump to: navigation, search
Line 1: Line 1:
== MySmartOffice<br/> ==
+
== <br/> ==
  
 
{| class="wikitable cke_show_border" align="left" width="980"
 
{| class="wikitable cke_show_border" align="left" width="980"
 
|-
 
|-
! colspan="3" scope="col" style="text-align: center; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Getting Started</span></span></span><br/>
+
! colspan="3" scope="col" style="text-align: center; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Getting Started</span></span></span><br/>
 
|- style="vertical-align:top"
 
|- style="vertical-align:top"
 
| colspan="3" style="text-align: left" | <p style="text-align: center">[http://docs.pathcom.com/mediawiki/index.php/Logging_into_MySmartOffice Logging into MySmartOffice]</p><p style="text-align: center">[http://docs.pathcom.com/mediawiki/index.php/Accessing_online_help_through_MySmartOffice Accessing online help through MySmartOffice]</p><p style="text-align: center">[http://docs.pathcom.com/mediawiki/index.php/Install_the_MySmartOffice_Agent Install the MySmartOffice Agent]</p>
 
| colspan="3" style="text-align: left" | <p style="text-align: center">[http://docs.pathcom.com/mediawiki/index.php/Logging_into_MySmartOffice Logging into MySmartOffice]</p><p style="text-align: center">[http://docs.pathcom.com/mediawiki/index.php/Accessing_online_help_through_MySmartOffice Accessing online help through MySmartOffice]</p><p style="text-align: center">[http://docs.pathcom.com/mediawiki/index.php/Install_the_MySmartOffice_Agent Install the MySmartOffice Agent]</p>
 
|-
 
|-
! colspan="3" style="text-align: center; background-color: rgb(0, 67, 119)" | <span style="color:#ffffff"><span style="font-size: large"><span style="font-family: georgia,serif">Machine Status</span></span></span><br/>
+
! colspan="3" style="text-align: center; background-color: rgb(0, 67, 119)" | <span style="color:#ffffff"><span style="font-size: large"><span style="font-family: georgia,serif">Machine Status</span></span></span><br/>
 
|-
 
|-
 
| colspan="3" style="text-align: center" |  
 
| colspan="3" style="text-align: center" |  
Line 17: Line 17:
  
 
|-
 
|-
! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="color: rgb(255, 255, 255)"><span style="font-family: georgia,serif">Agent Procedures</span></span></span><br/>
+
! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="color: rgb(255, 255, 255)"><span style="font-family: georgia,serif">Agent Procedures</span></span></span><br/>
 
|-
 
|-
| colspan="3" style="text-align: center; vertical-align: middle" |  
+
| colspan="3" style="text-align: center; vertical-align: middle" |  
 
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Distribution MySmartOffice - Distribution]
 
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Distribution MySmartOffice - Distribution]
  
Line 37: Line 37:
  
 
|-
 
|-
! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Audit Procedures</span></span></span><br/>
+
! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Audit Procedures</span></span></span><br/>
 
|-
 
|-
| colspan="3" style="text-align: center; vertical-align: middle" |  
+
| colspan="3" style="text-align: center; vertical-align: middle" |  
 
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_your_Assets MySmartOffice - Viewing your Assets]
 
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_your_Assets MySmartOffice - Viewing your Assets]
  
Line 65: Line 65:
  
 
|-
 
|-
! colspan="3" style="text-align: center; vertical-align: middle; width: 50%; background-color: rgb(0, 67, 119)" | <span style="color:#ffffff"><span style="font-size: large"><span style="font-family: georgia,serif">Discovery</span></span></span><br/>
+
! colspan="3" style="text-align: center; vertical-align: middle; width: 50%; background-color: rgb(0, 67, 119)" | <span style="color:#ffffff"><span style="font-size: large"><span style="font-family: georgia,serif">Discovery</span></span></span><br/>
 
|-
 
|-
| colspan="3" style="text-align: center; vertical-align: middle; width: 50%" |  
+
| colspan="3" style="text-align: center; vertical-align: middle; width: 50%" |  
 
[http://help.kaseya.com/WebHelp/EN/KDIS/9020000/EN_KDISquickstart_R92.pdf#view=Fit&navpanes=0 See guide]
 
[http://help.kaseya.com/WebHelp/EN/KDIS/9020000/EN_KDISquickstart_R92.pdf#view=Fit&navpanes=0 See guide]
  
 
|-
 
|-
! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Info Center</span></span></span><br/>
+
! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Info Center</span></span></span><br/>
 
|-
 
|-
 
| style="text-align: center" colspan="3" |  
 
| style="text-align: center" colspan="3" |  
Line 91: Line 91:
  
 
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Applying_Dashboard_Settings MySmartOffice - Applying Dashboard Settings]
 
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Applying_Dashboard_Settings MySmartOffice - Applying Dashboard Settings]
 
 
  
 
|-
 
|-
! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Reports</span></span></span><br/>
+
! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Reports</span></span></span><br/>
 
|-
 
|-
| colspan="3" style="text-align: center; vertical-align: middle" |  
+
| colspan="3" style="text-align: center; vertical-align: middle" |  
 
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Run_a_report MySmartOffice - Run a report]
 
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Run_a_report MySmartOffice - Run a report]
  
Line 103: Line 101:
  
 
|-
 
|-
! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-family:georgia,serif"><span style="font-size: large"><span style="color: rgb(255, 255, 255)">Mobility</span></span></span><br/>
+
! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-family:georgia,serif"><span style="font-size: large"><span style="color: rgb(255, 255, 255)">Mobility</span></span></span><br/>
 
|-
 
|-
 
| style="text-align: center" colspan="3" |  
 
| style="text-align: center" colspan="3" |  
Line 109: Line 107:
  
 
|-
 
|-
! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="color: rgb(255, 255, 255)"><span style="font-family: georgia,serif">Monitor</span></span></span><br/>
+
! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="color: rgb(255, 255, 255)"><span style="font-family: georgia,serif">Monitor</span></span></span><br/>
 
|-
 
|-
 
| style="text-align: center" colspan="3" |  
 
| style="text-align: center" colspan="3" |  

Revision as of 15:30, 6 January 2016


Getting Started

Logging into MySmartOffice

Accessing online help through MySmartOffice

Install the MySmartOffice Agent

Machine Status

MySmartOffice - Viewing Agent Status

MySmartOffice - Viewing Agent Logs

MySmartOffice - Viewing Log History

Agent Procedures

MySmartOffice - Distribution

MySmartOffice - Agent Procedure Status

MySmartOffice - Deploy a patch

MySmartOffice - Application Deploy

MySmartOffice - Retrieve an uploaded file from a managed machine

MySmartOffice - Delete an uploaded file from a managed machine

MySmartOffice - Distribute files to managed machines

MySmartOffice - Clear file distribution

Audit Procedures

MySmartOffice - Viewing your Assets

MySmartOffice - Accessing the Run Audit Page

MySmartOffice - Running an Audit

MySmartOffice - Scheduling an audit

MySmartOffice - Run Audit Now

MySmartOffice - Cancel an audit

MySmartOffice - View Audit Summary

MySmartOffice - View Machine Summary

MySmartOffice - View System Information

MySmartOffice - View Installed Applications

MySmartOffice - View a machine's Add-Remove Program list

MySmartOffice - View software licenses

Discovery

See guide

Info Center

MySmartOffice - Accessing your Info Center Inbox

MySmartOffice - Management Dashboard

MySmartOffice - View Dashboard

MySmartOffice - Layout Dashboard

MySmartOffice - Dashboard List

MySmartOffice - Adding a dashboard view

MySmartOffice - Delete a dashlet

MySmartOffice - Delete a dashboard view

MySmartOffice - Applying Dashboard Settings

Reports

MySmartOffice - Run a report

MySmartOffice - Schedule a report

Mobility

See guide

Monitor

MySmartOffice - Accessing the Alarm Summary Page

MySmartOffice - Close an Alarm

MySmartOffice - Deleting an alarm

MySmartOffice - Add notes to an alarm

MySmartOffice - Suspending an alarm

MySmartOffice - Cancel a suspended alarm

MySmartOffice - Replacing a suspended alarm

MySmartOffice - Accessing your Monitored Lists

MySmartOffice - Update Lists By Scan

MySmartOffice - Alerts Summary

MySmartOffice - Agent Status

MySmartOffice - Application Changes

MySmartOffice - Get File alerts

MySmartOffice - Hardware Changes

MySmartOffice - Low Disk

MySmartOffice - Agent Procedure Failure Alerts

MySmartOffice - Protection Violation Alerts

MySmartOffice - New Agent Installed Alerts

MySmartOffice - Patch Alerts

MySmartOffice - Create a patch alert

MySmartOffice - Cancel a patch alert

MySmartOffice - System Alerts