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Enabling and disabling Active Sync settings

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Administrators are able to enable or disable the Active Sync settings for selected mailboxes.


To enable or disable the Active Sync settings for a specific mailbox:


From the Exchange Enabled Organizations page:

(Click here for instructions on how to get to this page)


  1. Select an organization from the list.
  2. Click Mailboxes.

Add mailbox exchange.png


  1. From the list of mailboxes, select the mailbox that you would like to edit.
  2. Click Active Sync Settings.


Edit active sync settings exchange.png


  1. To enable Active Sync, select the Enabled checkbox.
  2. To disable Active Synce, select the Disabled checkbox.
  3. Click Save Settings.


Edit mailbox active sync settings exchange.png