Saving your SmartReach PIN to your landline phone
Your guide to pathway services
(Valid for cordless or corded phones with speed dial options)
Note: Steps will differ based on individual phone makes and models.
- Go to your phone’s directory.
- Search for your SmartReach contact in the directory.
- Edit the contact number for SmartReach.
- At the end of the phone number, press Pause or the comma “,” button three times.
- Enter your PIN exactly as it was provided to you, followed by the # symbol.
- Save the modified number to your phone.
This modification will add a “PAUSE” that will allow the message asking for your PIN to be played, before sending your PIN (which is now programmed into your phone) to the phone system.
This will save your “new” number with the PIN in your Contacts. For example, for a SmartReach customer with PIN 111111111111, your changed SmartReach contact number will look like this: 416 883 2800,,,111111111111#
Going forward, whenever you call the SmartReach number, your phone will dial the SmartReach access number, wait through the pause, and then automatically enter the PIN for you. You may then dial your destination number as usual.
NOTE: PLEASE DO NOT GIVE YOUR PIN TO ANYONE, UNLESS YOU ARE PREPARED TO BE BILLED FOR CALLS MADE BY THEM.