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Difference between revisions of "MySmartOffice - Close an Alarm"

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m (Protected "MySmartOffice - Close an Alarm" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite)) [cascading])
 
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There are two ways to close an alarm.
 
There are two ways to close an alarm.
 
 
  
 
== Option 1<br/> ==
 
== Option 1<br/> ==
  
From the '''Alarm Summary''' page:
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From the '''[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Accessing_the_Alarm_Summary_Page Alarm Summary]''' page:
  
 
#Locate the alarm you would like to close and click '''Open'''.
 
#Locate the alarm you would like to close and click '''Open'''.
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== Option 2<br/> ==
 
== Option 2<br/> ==
  
From the '''Alarm Summary '''page:
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From the [http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Accessing_the_Alarm_Summary_Page <b>Alarm Summary&nbsp;</b>] page:
  
 
#From the '''Alarm State '''dropdown list, select '''Closed'''.
 
#From the '''Alarm State '''dropdown list, select '''Closed'''.
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<br/>[[File:Kaseya click Alarm Summary Close Alarm Option 2.png|none]]
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<br/>[[File:Kaseya click Alarm Summary Close Alarm Option 2.png|none|Kaseya click Alarm Summary Close Alarm Option 2.png]]

Latest revision as of 15:13, 17 March 2017

There are two ways to close an alarm.

Option 1

From the Alarm Summary page:

  1. Locate the alarm you would like to close and click Open.


Kaseya click Alarm Summary Close Alarm Option 1.png


The alarm state will be changed to Closed.

 

Option 2

From the Alarm Summary  page:

  1. From the Alarm State dropdown list, select Closed.
  2. Select the alarm(s) you would like to close.
  3. Click Update.



Kaseya click Alarm Summary Close Alarm Option 2.png