Difference between revisions of "Changing or adding a service package using Onepath"
Your guide to pathway services
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| − | Users can use | + | Users can use OnePath to make requests to change their Pathway service packages. |
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#From the home page, click on the product icon that corresponds with the Pathway service that you would like to change. | #From the home page, click on the product icon that corresponds with the Pathway service that you would like to change. | ||
Revision as of 09:58, 10 March 2014
Users can use OnePath to make requests to change their Pathway service packages.
To request a change to a service package:
- Log in to OnePath.
- From the home page, click on the product icon that corresponds with the Pathway service that you would like to change.
When you arrive on the product information page:
- From the Your___account pane, click and drag the slider to select a new package.
- Review the service features and compare packages before making a decision.
- Click upgrade to submit a package upgrade request.
You will receive a confirmation email outlining the next steps in the process shortly after you submit your request.
