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Viewing items in a personal quarantine

Your guide to pathway services

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To view an item in a user's personal quarantine:


  1. Log in to FortiMail.
  2. Expand the Monitor pane.
  3. Click Quarantine.


Fortimail monitor pane quarantine.png


  1. Select a user from the list.


If any items are in the user's quarantine they will be displayed here.


Fortimail personal quarantine.png


  1. Select an item from the list.
  2. Click View.
  3. To close the item, click Close or click the X in the top right corner.


If you would like to Release or Download the item, please refer to the applicable pages.


Fortimail view a personal quarantine item.png