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Adding a MyExchange mailbox

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Administrators are able to add MyExchange mailboxes for users.


To add a mailbox:


From the Exchange Enabled Organizations page:

(Click here for instructions on how to get to this page)


  1. Select an organization from the list.
  2. Click Mailboxes.


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  1. Click Add Mailbox.
  2. From the Mailbox Type dropdown list, select a mailbox type.
  3. In the Mailbox Name field, create an email address.
  4. In the Password field:

             a) create a password.

             OR

             b) click Generate Password.

  1. In the Confirm Password field, re-enter the password that you created in the previous step. (Skip this step if you chose to generate a password).
  2. From the Sold Plan dropdown list, select the plan you would like to add the mailbox to.


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  1. To create a user profile for the mailbox, click Configure.
  2. In the First Name field, enter the user's first name.
  3. In the Initals field, enter the user's initals.
  4. In the Last Name field, enter the user's last name.
  5. In the Display Name field, create a display name for the user.
  6. In the Office Location field, enter the user's office location (e.g. town, city).
  7. In the Address field, enter the address of the user's office.
  8. In the City field, enter the city that user's company is situated in.
  9. In the Country field, enter the country that user's company is situated in.
  10. In the State field, enter the state or province of the user's company.
  11. In the Zip Code field, enter the zip or postal code of the user's company.


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  1. In the Job Title field, enter the user's job title.
  2. In the Company field, enter the name of the user's company.
  3. In the Department field, enter the name of the user's department.
  4. In the Business Phone field, enter the user's business phone number.
  5. In the Fax field, enter the user's fax number if they have one.
  6. In the Home Phone field, enter the user's home phone number.
  7. In the Mobile Phone field, enter the user's mobile phone number.
  8. In the Web Page field, enter a URL that you would like to associate the user with.
  9. In the Notes field, enter additional information if desired.


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  1. To modify the advanced mailbox settings, click Configure.
  2. Select or deselect the checkboxes for the settings that you would like to modify.
  3. Click Add Mailbox.


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