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Viewing items in a personal quarantine

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To view an item in a user's personal quarantine:


  1. Log in to FortiMail.
  2. Expand the Monitor pane.
  3. Click Quarantine.


Fortimail monitor pane quarantine.png


  1. Select a user from the list.


If any items are in the user's quarantine they will be displayed here.


Fortimail personal quarantine.png


  1. Locate a user from the list, then double-click their profile name.
  2. Click View.
  3. To close the item, click Close or click the X in the top right corner.


If you would like to Release or Download the item, please refer to the applicable pages.


Fortimail view a personal quarantine item.png