Difference between revisions of "MySmartOffice guides"

! colspan="3" scope="col" style="text-align: center; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Getting Started</span></span></span><br/>

| colspan="3" style="text-align: left" | <p style="text-align: center"><span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/Logging_into_MySmartOffice Logging into MySmartOffice]</span></span></p><p style="text-align: center"><span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/Accessing_online_help_through_MySmartOffice Accessing online help through MySmartOffice]</span></span></p><p style="text-align: center"><span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/Install_the_MySmartOffice_Agent Install the MySmartOffice Agent]</span></span></p>

! colspan="3" style="text-align: center; background-color: rgb(0, 67, 119)" | <span style="color:#ffffff"><span style="font-size: large"><span style="font-family: georgia,serif">Machine Status</span></span></span><br/>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_Agent_Status MySmartOffice - Viewing Agent Status]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_Agent_Logs MySmartOffice - Viewing Agent Logs]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_Log_History MySmartOffice - Viewing Log History]</span></span>

! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="color: rgb(255, 255, 255)"><span style="font-family: georgia,serif">Agent Procedures</span></span></span><br/>

| colspan="3" style="text-align: center; vertical-align: middle" |  

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Distribution MySmartOffice - Distribution]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Agent_Procedure_Status MySmartOffice - Agent Procedure Status]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Deploy_a_patch MySmartOffice - Deploy a patch]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Application_Deploy MySmartOffice - Application Deploy]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Retrieve_an_uploaded_file_from_a_managed_machine MySmartOffice - Retrieve an uploaded file from a managed machine]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Delete_an_uploaded_file_from_a_managed_machine MySmartOffice - Delete an uploaded file from a managed machine]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Distribute_files_to_managed_machines MySmartOffice - Distribute files to managed machines]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_clear_file_distribution MySmartOffice - Clear file distribution]</span></span>

! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Audit Procedures</span></span></span><br/>

| colspan="3" style="text-align: center; vertical-align: middle" |  

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_your_Assets MySmartOffice - Viewing your Assets]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Accessing_the_Run_Audit_Page MySmartOffice - Accessing the Run Audit Page]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Running_an_Audit MySmartOffice - Running an Audit]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Scheduling_an_audit MySmartOffice - Scheduling an audit]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Run_Audit_Now MySmartOffice - Run Audit Now]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Cancel_an_audit MySmartOffice - Cancel an audit]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_Audit_Summary MySmartOffice - View Audit Summary]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_Machine_Summary MySmartOffice - View Machine Summary]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_System_Information MySmartOffice - View System Information]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_Installed_Applications MySmartOffice - View Installed Applications]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_a_machine%27s_Add-Remove_Program_list MySmartOffice - View a machine's Add-Remove Program list]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_software_licenses MySmartOffice - View software licenses]</span></span>

! colspan="3" style="text-align: center; vertical-align: middle; width: 50%; background-color: rgb(0, 67, 119)" | <span style="color:#ffffff"><span style="font-size: large"><span style="font-family: georgia,serif">Discovery</span></span></span><br/>

| colspan="3" style="text-align: center; vertical-align: middle; width: 50%" |  

'''<span style="font-size:small;"><span style="font-family:georgia,serif;">Please refer to the following guides:</span></span>'''

<span style="font-size:small;"><span style="font-family:georgia,serif;">&nbsp;[http://help.kaseya.com/WebHelp/EN/KDIS/9020000/EN_KDISquickstart_R92.pdf#view=Fit&navpanes=0 Kaseya - Discovery][http://help.kaseya.com/WebHelp/EN/KDIS/9020000/EN_KDISquickstart_R92.pdf#view=Fit&navpanes=0 &nbsp;Quick Start Guide]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://help.kaseya.com/webhelp/EN/KDIS/9020000/EN_kdisguide_R92.pdf#zoom=70&navpanes=0 Kaseya - Discovery User Guide]</span></span>

! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Info Center</span></span></span><br/>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Accessing_your_Info_Center_Inbox MySmartOffice - Accessing your Info Center Inbox]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Management_Dashboard MySmartOffice - Management Dashboard]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_Dashboard MySmartOffice - View Dashboard]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Layout_Dashboard MySmartOffice - Layout Dashboard]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Dashboard_List MySmartOffice - Dashboard List]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Adding_a_dashboard_view MySmartOffice - Adding a dashboard view]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Delete_a_dashlet MySmartOffice - Delete a dashlet]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Delete_a_dashboard_view MySmartOffice - Delete a dashboard view]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Applying_Dashboard_Settings MySmartOffice - Applying Dashboard Settings]</span></span>

! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Reports</span></span></span><br/>

| colspan="3" style="text-align: center; vertical-align: middle" |  

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Run_a_report MySmartOffice - Run a report]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Schedule_a_report MySmartOffice - Schedule a report]</span></span>

! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-family:georgia,serif"><span style="font-size: large"><span style="color: rgb(255, 255, 255)">Mobility</span></span></span><br/>

'''<span style="font-size:small;"><span style="font-family:georgia,serif;">Please refer to the following guides:</span></span>'''

<span style="font-family:georgia,serif;"><span style="font-size:small;">[http://help.kaseya.com/webhelp/EN/KMDM/9020000/EN_kmdmquickstart_R92.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management Quick Start Guide]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">&nbsp;[http://help.kaseya.com/webhelp/EN/KMDM/9020000/EN_kmdmguide_R92.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management&nbsp;][http://help.kaseya.com/webhelp/EN/KMDM/9020000/EN_kmdmguide_R92.pdf#zoom=70&navpanes=0 User Guide]</span></span>

! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large;"><span style="font-family:georgia,serif;"><span style="color:#ffffff;">Kaseya MobileManage (Mobile Phone App)</span></span></span>

! colspan="2" style="text-align: center; vertical-align: middle;" | <span style="font-family:georgia,serif;"><span style="font-size:small;">Android</span></span>

! style="text-align: center; vertical-align: middle;" | <span style="font-size:small;"><span style="font-family:georgia,serif;">iPhone</span></span>

| colspan="2" style="text-align: center; vertical-align: middle;" |  

| style="text-align: center; vertical-align: middle;" |  

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Checkin_from_your_iPhone MySmartOffice - Checkin from your iPhone]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Sending_Messages_to_your_MySmartOffice_Admin_from_your_iPhone MySmartOffice - Sending Messages to your MySmartOffice Admin from your Android]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_your_Logs_from_your_iPhone MySmartOffice - View your Logs from your iPhone]</span></span>

! colspan="3" style="text-align: center; vertical-align: middle; background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="color: rgb(255, 255, 255)"><span style="font-family: georgia,serif">Monitor</span></span></span><br/>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Accessing_the_Alarm_Summary_Page MySmartOffice - Accessing the Alarm Summary Page]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Close_an_Alarm MySmartOffice - Close an Alarm]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Deleting_an_alarm MySmartOffice - Deleting an alarm]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Add_notes_to_an_alarm MySmartOffice - Add notes to an alarm]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Suspending_an_alarm MySmartOffice - Suspending an alarm]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Cancel_a_suspended_alarm MySmartOffice - Cancel a suspended alarm]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Replacing_a_suspended_alarm MySmartOffice - Replacing a suspended alarm]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Accessing_your_Monitored_Lists MySmartOffice - Accessing your Monitored Lists]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Update_Lists_By_Scan MySmartOffice - Update Lists By Scan]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Alerts_Summary MySmartOffice - Alerts Summary]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Agent_Status MySmartOffice - Agent Status]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Application_Changes MySmartOffice - Application Changes]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Get_File_alerts MySmartOffice - Get File alerts]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Hardware_Changes MySmartOffice - Hardware Changes]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Low_Disk MySmartOffice - Low Disk]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Agent_Procedure_Failure_Alerts MySmartOffice - Agent Procedure Failure Alerts]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Protection_Violation_Alerts MySmartOffice - Protection Violation Alerts]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_New_Agent_Installed_Alerts MySmartOffice - New Agent Installed Alerts]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Patch_Alerts MySmartOffice - Patch Alerts]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Create_a_patch_alert MySmartOffice - Create a patch alert]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Cancel_a_patch_alert MySmartOffice - Cancel a patch alert]</span></span>

<span style="font-size:small;"><span style="font-family:georgia,serif;">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_System_Alerts MySmartOffice - System Alerts]</span></span>

! style="text-align: center; background-color: rgb(0, 67, 119);" colspan="3" | <span style="color:#ffffff;"><span style="font-family:georgia,serif;"><span style="font-size:large;">Remote Control</span></span></span><br/>

'''<span style="font-size: small;"><span style="font-family: georgia, serif;">Please refer to the following guides:</span></span>'''