Difference between revisions of "MySmartOffice guides"
Your guide to pathway services
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| − | == Getting Started == | + | <span style="color:#0000ff">If you cannot find what you are looking for, or if you require additional information, please consult the </span>'''[http://help.kaseya.com/Webhelp/EN/doc/9050000/index.asp#home.htm <span style="color:#0000ff">Kaseya R95 online resources</span>]'''<span style="color:#0000ff">.</span> |
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| + | == Getting Started<br/> == | ||
[[Logging into MySmartOffice]] | [[Logging into MySmartOffice]] | ||
| − | [[Accessing online help through MySmartOffice]] | + | [[Accessing online help through MySmartOffice|Accessing online help through MySmartOffice]] |
[[Install the MySmartOffice Agent]] | [[Install the MySmartOffice Agent]] | ||
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| − | == | + | == Two-factor Authentication == |
| − | [[ | + | [[Setting up a two-factor authenticator application for mobile devices|Setting up a two-factor authenticator application for mobile devices]] |
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| + | [[Logging in after two-factor authentication has been setup|Logging in after two-factor authentication has been setup]] | ||
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| + | == Machine Status<br/> == | ||
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| + | [[MySmartOffice - Managing Agents|MySmartOffice - Managing Agents]] | ||
[[MySmartOffice - Viewing Agent Logs]] | [[MySmartOffice - Viewing Agent Logs]] | ||
[[MySmartOffice - Viewing Log History]] | [[MySmartOffice - Viewing Log History]] | ||
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| + | [[MySmartOffice - Modifying Event Log Settings|MySmartOffice - Modifying Event Log Settings]] | ||
| − | == Agent Procedures == | + | == Agent Procedures<br/> == |
[[MySmartOffice - Distribution]] | [[MySmartOffice - Distribution]] | ||
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[[MySmartOffice - Accessing the Run Audit Page]] | [[MySmartOffice - Accessing the Run Audit Page]] | ||
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[[MySmartOffice - Scheduling an audit]] | [[MySmartOffice - Scheduling an audit]] | ||
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[[MySmartOffice - View software licenses]] | [[MySmartOffice - View software licenses]] | ||
| + | [[MySmartOffice - Storing documents|MySmartOffice - Storing documents]] | ||
| + | [[MySmartOffice - Create a folder to store documents|MySmartOffice - Create a folder to store documents]] | ||
| − | + | [[MySmartOffice - Delete a document or a folder|MySmartOffice - Delete a document or a folder]] | |
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| − | [http://help.kaseya.com/webhelp/EN/KDIS/ | + | |
| + | == Discovery<br/> == | ||
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| + | [http://help.kaseya.com/webhelp/EN/KDIS/9050000/EN_kdisquickstart_R95.pdf#zoom=70&navpanes=0 Kaseya - Discovery Quick Start Guide] | ||
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| + | [http://help.kaseya.com/webhelp/EN/KDIS/9050000/EN_kdisguide_R95.pdf#zoom=70&navpanes=0 Kaseya - Discovery User Guide] | ||
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Please refer to the following guides: | Please refer to the following guides: | ||
| − | [http://help.kaseya.com/webhelp/EN/KMDM/ | + | [http://help.kaseya.com/webhelp/EN/KMDM/9050000/EN_kmdmquickstart_R95.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management Quick Start Guide] |
| − | [http://help.kaseya.com/webhelp/EN/KMDM/ | + | [http://help.kaseya.com/webhelp/EN/KMDM/9050000/EN_kmdmguide_R95.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management User Guide] |
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| − | == Monitor == | + | == Monitor<br/> == |
[[MySmartOffice - Accessing the Alarm Summary Page]] | [[MySmartOffice - Accessing the Alarm Summary Page]] | ||
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| − | == Remote Control | + | == Remote Control<br/> == |
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| − | [http://help.kaseya.com/webhelp/EN/VSA/ | + | [http://help.kaseya.com/webhelp/EN/VSA/9050000/EN_remotecontrol_R95.pdf#zoom=70&navpanes=0 Kaseya - Remote Control User Guide] |
Latest revision as of 17:59, 7 January 2020
If you cannot find what you are looking for, or if you require additional information, please consult the Kaseya R95 online resources.
Contents |
Getting Started
Accessing online help through MySmartOffice
Install the MySmartOffice Agent
Two-factor Authentication
Setting up a two-factor authenticator application for mobile devices
Logging in after two-factor authentication has been setup
Machine Status
MySmartOffice - Managing Agents
MySmartOffice - Viewing Agent Logs
MySmartOffice - Viewing Log History
MySmartOffice - Modifying Event Log Settings
Agent Procedures
MySmartOffice - Agent Procedure Status
MySmartOffice - Deploy a patch
MySmartOffice - Application Deploy
MySmartOffice - Retrieve an uploaded file from a managed machine
MySmartOffice - Delete an uploaded file from a managed machine
MySmartOffice - Distribute files to managed machines
MySmartOffice - Clear file distribution
MySmartOffice - Viewing your Assets
MySmartOffice - Accessing the Run Audit Page
MySmartOffice - Scheduling an audit
MySmartOffice - Cancel an audit
MySmartOffice - View Audit Summary
MySmartOffice - View Machine Summary
MySmartOffice - View System Information
MySmartOffice - View Installed Applications
MySmartOffice - View a machine's Add-Remove Program list
MySmartOffice - View software licenses
MySmartOffice - Storing documents
MySmartOffice - Create a folder to store documents
MySmartOffice - Delete a document or a folder
Discovery
Kaseya - Discovery Quick Start Guide
Info Center
MySmartOffice - Accessing your Info Center Inbox
MySmartOffice - Management Dashboard
MySmartOffice - View Dashboard
MySmartOffice - Layout Dashboard
MySmartOffice - Dashboard List
MySmartOffice - Adding a dashboard view
MySmartOffice - Delete a dashlet
MySmartOffice - Delete a dashboard view
MySmartOffice - Applying Dashboard Settings
Reports
MySmartOffice - Schedule a report
Mobility
Please refer to the following guides:
Kaseya - Mobile Device Management Quick Start Guide
Kaseya - Mobile Device Management User Guide
Kaseya MobileManage (Mobile Phone App)
Android
MySmartOffice - Installing Kaseya MobileManage on an Android Device
MySmartOffice - Checkin from your Android
MySmartOffice - Sending Messages to your MySmartOffice Admin from your Android
MySmartOffice - View your Logs from your Android
iPhone
MySmartOffice - Installing Kaseya MobileManage on an iPhone
MySmartOffice - Checkin from your iPhone
MySmartOffice - Sending Messages to your MySmartOffice Admin from your iPhone
MySmartOffice - View your Logs from your iPhone
Monitor
MySmartOffice - Accessing the Alarm Summary Page
MySmartOffice - Close an Alarm
MySmartOffice - Deleting an alarm
MySmartOffice - Add notes to an alarm
MySmartOffice - Suspending an alarm
MySmartOffice - Cancel a suspended alarm
MySmartOffice - Replacing a suspended alarm
MySmartOffice - Accessing your Monitored Lists
MySmartOffice - Update Lists By Scan
MySmartOffice - Alerts Summary
MySmartOffice - Application Changes
MySmartOffice - Get File alerts
MySmartOffice - Hardware Changes
MySmartOffice - Agent Procedure Failure Alerts
MySmartOffice - Protection Violation Alerts
MySmartOffice - New Agent Installed Alerts
MySmartOffice - Create a patch alert
MySmartOffice - Cancel a patch alert
