Login Login

Difference between revisions of "MySmartOffice guides"

Your guide to pathway services

Jump to: navigation, search
m (Pwadmin moved page MySmartOffice Main Page to MySmartOffice guides without leaving a redirect)
Line 1: Line 1:
−
{| class="wikitable cke_show_border" align="left" width="980"
+
== Getting Started ==
−
|-
+
−
! colspan="3" scope="col" style="text-align: center;  background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Getting Started</span></span></span><br/>
+
−
|- style="vertical-align:top"
+
−
| colspan="3" style="text-align: left" | <p style="text-align: center"><span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Logging_into_MySmartOffice Logging into MySmartOffice]</span></span></p><p style="text-align: center"><span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Accessing_online_help_through_MySmartOffice Accessing online help through MySmartOffice]</span></span></p><p style="text-align: center"><span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Install_the_MySmartOffice_Agent Install the MySmartOffice Agent]</span></span></p>
+
−
|-
+
−
! colspan="3" style="text-align: center;  background-color: rgb(0, 67, 119)" | <span style="color:#ffffff"><span style="font-size: large"><span style="font-family: georgia,serif">Machine Status</span></span></span><br/>
+
−
|-
+
−
| colspan="3" style="text-align: center" |
+
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_Agent_Status MySmartOffice - Viewing Agent Status]</span></span>
+
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_Agent_Logs MySmartOffice - Viewing Agent Logs]</span></span>
+
[[Logging into MySmartOffice]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_Log_History MySmartOffice - Viewing Log History]</span></span>
+
[[Accessing online help through MySmartOffice]]
  
−
|-
+
[[Install the MySmartOffice Agent]]
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="color: rgb(255, 255, 255)"><span style="font-family: georgia,serif">Agent Procedures</span></span></span><br/>
+
−
|-
+
−
| colspan="3" style="text-align: center;  vertical-align: middle" |
+
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Distribution MySmartOffice - Distribution]</span></span>
+
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Agent_Procedure_Status MySmartOffice - Agent Procedure Status]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Deploy_a_patch MySmartOffice - Deploy a patch]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Application_Deploy MySmartOffice - Application Deploy]</span></span>
+
== Machine Status ==
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Retrieve_an_uploaded_file_from_a_managed_machine MySmartOffice - Retrieve an uploaded file from a managed machine]</span></span>
+
[[MySmartOffice - Viewing Agent Status]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Delete_an_uploaded_file_from_a_managed_machine MySmartOffice - Delete an uploaded file from a managed machine]</span></span>
+
[[MySmartOffice - Viewing Agent Logs]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Distribute_files_to_managed_machines MySmartOffice - Distribute files to managed machines]</span></span>
+
[[MySmartOffice - Viewing Log History]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_clear_file_distribution MySmartOffice - Clear file distribution]</span></span>
 
  
−
|-
 
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Audit Procedures</span></span></span><br/>
 
−
|-
 
−
| colspan="3" style="text-align: center;  vertical-align: middle" |
 
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_your_Assets MySmartOffice - Viewing your Assets]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Accessing_the_Run_Audit_Page MySmartOffice - Accessing the Run Audit Page]</span></span>
+
== Agent Procedures ==
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Running_an_Audit MySmartOffice - Running an Audit]</span></span>
+
[[MySmartOffice - Distribution]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Scheduling_an_audit MySmartOffice - Scheduling an audit]</span></span>
+
[[MySmartOffice - Agent Procedure Status]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Run_Audit_Now MySmartOffice - Run Audit Now]</span></span>
+
[[MySmartOffice - Deploy a patch]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Cancel_an_audit MySmartOffice - Cancel an audit]</span></span>
+
[[MySmartOffice - Application Deploy]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_Audit_Summary MySmartOffice - View Audit Summary]</span></span>
+
[[MySmartOffice - Retrieve an uploaded file from a managed machine]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_Machine_Summary MySmartOffice - View Machine Summary]</span></span>
+
[[MySmartOffice - Delete an uploaded file from a managed machine]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_System_Information MySmartOffice - View System Information]</span></span>
+
[[MySmartOffice - Distribute files to managed machines]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_Installed_Applications MySmartOffice - View Installed Applications]</span></span>
+
[[MySmartOffice - clear file distribution|MySmartOffice - Clear file distribution]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_a_machine%27s_Add-Remove_Program_list MySmartOffice - View a machine's Add-Remove Program list]</span></span>
+
[[MySmartOffice - Viewing your Assets]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_software_licenses MySmartOffice - View software licenses]</span></span>
+
[[MySmartOffice - Accessing the Run Audit Page]]
  
−
|-
+
[[MySmartOffice - Running an Audit]]
−
! colspan="3" style="text-align: center;  vertical-align: middle;  width: 50%;  background-color: rgb(0, 67, 119)" | <span style="color:#ffffff"><span style="font-size: large"><span style="font-family: georgia,serif">Discovery</span></span></span><br/>
+
−
|-
+
−
| colspan="3" style="text-align: center;  vertical-align: middle;  width: 50%" |
+
−
'''<span style="font-size:small"><span style="font-family:georgia,serif">Please refer to the following guides:</span></span>'''
+
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">&nbsp;[http://help.kaseya.com/WebHelp/EN/KDIS/9020000/EN_KDISquickstart_R92.pdf#view=Fit&navpanes=0 Kaseya - Discovery][http://help.kaseya.com/WebHelp/EN/KDIS/9020000/EN_KDISquickstart_R92.pdf#view=Fit&navpanes=0 &nbsp;Quick Start Guide]</span></span>
+
[[MySmartOffice - Scheduling an audit]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://help.kaseya.com/webhelp/EN/KDIS/9020000/EN_kdisguide_R92.pdf#zoom=70&navpanes=0 Kaseya - Discovery User Guide]</span></span>
+
[[MySmartOffice - Run Audit Now]]
  
−
|-
+
[[MySmartOffice - Cancel an audit]]
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Info Center</span></span></span><br/>
+
−
|-
+
−
| style="text-align: center" colspan="3" |
+
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Accessing_your_Info_Center_Inbox MySmartOffice - Accessing your Info Center Inbox]</span></span>
+
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Management_Dashboard MySmartOffice - Management Dashboard]</span></span>
+
[[MySmartOffice - View Audit Summary]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_Dashboard MySmartOffice - View Dashboard]</span></span>
+
[[MySmartOffice - View Machine Summary]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Layout_Dashboard MySmartOffice - Layout Dashboard]</span></span>
+
[[MySmartOffice - View System Information]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Dashboard_List MySmartOffice - Dashboard List]</span></span>
+
[[MySmartOffice - View Installed Applications]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Adding_a_dashboard_view MySmartOffice - Adding a dashboard view]</span></span>
+
[[MySmartOffice - View a machine's Add-Remove Program list]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Delete_a_dashlet MySmartOffice - Delete a dashlet]</span></span>
+
[[MySmartOffice - View software licenses]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Delete_a_dashboard_view MySmartOffice - Delete a dashboard view]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Applying_Dashboard_Settings MySmartOffice - Applying Dashboard Settings]</span></span>
 
  
−
|-
+
== Discovery ==
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Reports</span></span></span><br/>
+
−
|-
+
−
| colspan="3" style="text-align: center;  vertical-align: middle" |
+
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Run_a_report MySmartOffice - Run a report]</span></span>
+
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Schedule_a_report MySmartOffice - Schedule a report]</span></span>
+
[http://help.kaseya.com/WebHelp/EN/KDIS/9020000/EN_KDISquickstart_R92.pdf#view=Fit&navpanes=0 Kaseya - Discovery Quick Start Guide]
  
−
|-
+
[http://help.kaseya.com/webhelp/EN/KDIS/9020000/EN_kdisguide_R92.pdf#zoom=70&navpanes=0 Kaseya - Discovery User Guide]
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 67, 119)" | <span style="font-family:georgia,serif"><span style="font-size: large"><span style="color: rgb(255, 255, 255)">Mobility</span></span></span><br/>
+
−
|-
+
−
| style="text-align: center" colspan="3" |
+
−
'''<span style="font-size:small"><span style="font-family:georgia,serif">Please refer to the following guides:</span></span>'''
+
  
−
<span style="font-family:georgia,serif"><span style="font-size:small">[http://help.kaseya.com/webhelp/EN/KMDM/9020000/EN_kmdmquickstart_R92.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management Quick Start Guide]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">&nbsp;[http://help.kaseya.com/webhelp/EN/KMDM/9020000/EN_kmdmguide_R92.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management&nbsp;][http://help.kaseya.com/webhelp/EN/KMDM/9020000/EN_kmdmguide_R92.pdf#zoom=70&navpanes=0 User Guide]</span></span>
 
  
−
|-
+
== Info Center ==
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family:georgia,serif"><span style="color:#ffffff">Kaseya MobileManage (Mobile Phone App)</span></span></span>
+
−
|-
+
−
! colspan="2" style="text-align: center;  vertical-align: middle" | <span style="font-family:georgia,serif"><span style="font-size:small">Android</span></span>
+
−
! style="text-align: center;  vertical-align: middle" | <span style="font-size:small"><span style="font-family:georgia,serif">iPhone</span></span>
+
−
|-
+
−
| colspan="2" style="text-align: center;  vertical-align: middle" |
+
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Installing_Kaseya_MobileManage_on_an_Android_device <span style="font-size:small;"><span style="font-family:georgia,serif;">MySmartOffice - Installing Kaseya MobileManage on an Android Device</span></span>]
+
  
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Checkin_from_your_Android <span style="font-size:small;"><span style="font-family:georgia,serif;">MySmartOffice - Checkin from your Android</span></span>]
+
[[MySmartOffice - Accessing your Info Center Inbox]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Sending_messages_to_your_MySmartOffice_Admin_from_your_Android <span style="font-size:small;"><span style="font-family:georgia,serif;">MySmartOffice - Sending Messages to your MySmartOffice Admin from your Android</span></span>]
+
[[MySmartOffice - Management Dashboard]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_your_Logs_from_your_Android <span style="font-size:small;"><span style="font-family:georgia,serif;">MySmartOffice - View your Logs from your Android</span></span>]
+
[[MySmartOffice - View Dashboard]]
  
−
| style="text-align: center;  vertical-align: middle" |
+
[[MySmartOffice - Layout Dashboard]]
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Installing_Kaseya_MobileManage_on_an_iPhone <span style="font-size:small;"><span style="font-family:georgia,serif;">MySmartOffice - Installing Kaseya MobileManage on an iPhone</span></span>]
+
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Checkin_from_your_iPhone MySmartOffice - Checkin from your iPhone]</span></span>
+
[[MySmartOffice - Dashboard List]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Sending_Messages_to_your_MySmartOffice_Admin_from_your_iPhone MySmartOffice - Sending Messages to your MySmartOffice Admin from your iPhone]</span></span>
+
[[MySmartOffice - Adding a dashboard view]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_View_your_Logs_from_your_iPhone MySmartOffice - View your Logs from your iPhone]</span></span>
+
[[MySmartOffice - Delete a dashlet]]
  
 +
[[MySmartOffice - Delete a dashboard view]]
  
 +
[[MySmartOffice - Applying Dashboard Settings]]
  
−
|-
 
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="color: rgb(255, 255, 255)"><span style="font-family: georgia,serif">Monitor</span></span></span><br/>
 
−
|-
 
−
| style="text-align: center" colspan="3" |
 
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Accessing_the_Alarm_Summary_Page MySmartOffice - Accessing the Alarm Summary Page]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Close_an_Alarm MySmartOffice - Close an Alarm]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Deleting_an_alarm MySmartOffice - Deleting an alarm]</span></span>
+
== Reports ==
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Add_notes_to_an_alarm MySmartOffice - Add notes to an alarm]</span></span>
+
[[MySmartOffice - Run a report]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Suspending_an_alarm MySmartOffice - Suspending an alarm]</span></span>
+
[[MySmartOffice - Schedule a report]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Cancel_a_suspended_alarm MySmartOffice - Cancel a suspended alarm]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Replacing_a_suspended_alarm MySmartOffice - Replacing a suspended alarm]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Accessing_your_Monitored_Lists MySmartOffice - Accessing your Monitored Lists]</span></span>
+
== Mobility ==
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Update_Lists_By_Scan MySmartOffice - Update Lists By Scan]</span></span>
+
Please refer to the following guides:
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Alerts_Summary MySmartOffice - Alerts Summary]</span></span>
+
[http://help.kaseya.com/webhelp/EN/KMDM/9020000/EN_kmdmquickstart_R92.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management Quick Start Guide]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Agent_Status MySmartOffice - Agent Status]</span></span>
+
[http://help.kaseya.com/webhelp/EN/KMDM/9020000/EN_kmdmguide_R92.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management User Guide]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Application_Changes MySmartOffice - Application Changes]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Get_File_alerts MySmartOffice - Get File alerts]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Hardware_Changes MySmartOffice - Hardware Changes]</span></span>
+
== Kaseya MobileManage (Mobile Phone App) ==
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Low_Disk MySmartOffice - Low Disk]</span></span>
+
=== Android ===
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Agent_Procedure_Failure_Alerts MySmartOffice - Agent Procedure Failure Alerts]</span></span>
+
[[MySmartOffice - Installing Kaseya MobileManage on an Android device|MySmartOffice - Installing Kaseya MobileManage on an Android Device]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Protection_Violation_Alerts MySmartOffice - Protection Violation Alerts]</span></span>
+
[[MySmartOffice - Checkin from your Android]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_New_Agent_Installed_Alerts MySmartOffice - New Agent Installed Alerts]</span></span>
+
[[MySmartOffice - Sending messages to your MySmartOffice Admin from your Android|MySmartOffice - Sending Messages to your MySmartOffice Admin from your Android]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Patch_Alerts MySmartOffice - Patch Alerts]</span></span>
+
[[MySmartOffice - View your Logs from your Android]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Create_a_patch_alert MySmartOffice - Create a patch alert]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Cancel_a_patch_alert MySmartOffice - Cancel a patch alert]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_System_Alerts MySmartOffice - System Alerts]</span></span>
+
=== iPhone ===
  
−
|-
+
[[MySmartOffice - Installing Kaseya MobileManage on an iPhone]]
−
! style="text-align: center;  background-color: rgb(0, 67, 119)" colspan="3" | <span style="color:#ffffff"><span style="font-family:georgia,serif"><span style="font-size:large">Remote Control</span></span></span><br/>
+
−
|-
+
−
| style="text-align: center" colspan="3" |
+
−
'''<span style="font-size: small"><span style="font-family: georgia, serif">Please refer to the following guides:</span></span>'''
+
  
−
[http://help.kaseya.com/webhelp/EN/VSA/9020000/EN_RCtools_R92.pdf#zoom=70&navpanes=0 <span style="font-size: small;"><span style="font-family: georgia, serif;"></span></span><span style="font-size: small;"><span style="font-family: georgia, serif;">Kaseya - Remote Control Tools Quick Start Guide</span></span>]
+
[[MySmartOffice - Checkin from your iPhone]]
  
−
[http://help.kaseya.com/webhelp/EN/VSA/9020000/EN_remotecontrol_R92.pdf#zoom=70&navpanes=0 <span style="font-size: small;"><span style="font-family: georgia, serif;">Kaseya - Remote Control User Guide</span></span>]
+
[[MySmartOffice - Sending Messages to your MySmartOffice Admin from your iPhone]]
  
−
|}
+
[[MySmartOffice - View your Logs from your iPhone]]
 +
 
 +
 
 +
 
 +
== Monitor ==
 +
 
 +
[[MySmartOffice - Accessing the Alarm Summary Page]]
 +
 
 +
[[MySmartOffice - Close an Alarm]]
 +
 
 +
[[MySmartOffice - Deleting an alarm]]
 +
 
 +
[[MySmartOffice - Add notes to an alarm]]
 +
 
 +
[[MySmartOffice - Suspending an alarm]]
 +
 
 +
[[MySmartOffice - Cancel a suspended alarm]]
 +
 
 +
[[MySmartOffice - Replacing a suspended alarm]]
 +
 
 +
[[MySmartOffice - Accessing your Monitored Lists]]
 +
 
 +
[[MySmartOffice - Update Lists By Scan]]
 +
 
 +
[[MySmartOffice - Alerts Summary]]
 +
 
 +
[[MySmartOffice - Agent Status]]
 +
 
 +
[[MySmartOffice - Application Changes]]
 +
 
 +
[[MySmartOffice - Get File alerts]]
 +
 
 +
[[MySmartOffice - Hardware Changes]]
 +
 
 +
[[MySmartOffice - Low Disk]]
 +
 
 +
[[MySmartOffice - Agent Procedure Failure Alerts]]
 +
 
 +
[[MySmartOffice - Protection Violation Alerts]]
 +
 
 +
[[MySmartOffice - New Agent Installed Alerts]]
 +
 
 +
[[MySmartOffice - Patch Alerts]]
 +
 
 +
[[MySmartOffice - Create a patch alert]]
 +
 
 +
[[MySmartOffice - Cancel a patch alert]]
 +
 
 +
[[MySmartOffice - System Alerts]]
 +
 
 +
 
 +
 
 +
== Remote Control ==
 +
 
 +
Please refer to the following guides:
 +
 
 +
[http://help.kaseya.com/webhelp/EN/VSA/9020000/EN_RCtools_R92.pdf#zoom=70&navpanes=0 Kaseya - Remote Control Tools Quick Start Guide]
 +
 
 +
[http://help.kaseya.com/webhelp/EN/VSA/9020000/EN_remotecontrol_R92.pdf#zoom=70&navpanes=0 Kaseya - Remote Control User Guide]

Revision as of 10:16, 6 September 2016

Contents

Getting Started

Logging into MySmartOffice

Accessing online help through MySmartOffice

Install the MySmartOffice Agent


Machine Status

MySmartOffice - Viewing Agent Status

MySmartOffice - Viewing Agent Logs

MySmartOffice - Viewing Log History


Agent Procedures

MySmartOffice - Distribution

MySmartOffice - Agent Procedure Status

MySmartOffice - Deploy a patch

MySmartOffice - Application Deploy

MySmartOffice - Retrieve an uploaded file from a managed machine

MySmartOffice - Delete an uploaded file from a managed machine

MySmartOffice - Distribute files to managed machines

MySmartOffice - Clear file distribution

MySmartOffice - Viewing your Assets

MySmartOffice - Accessing the Run Audit Page

MySmartOffice - Running an Audit

MySmartOffice - Scheduling an audit

MySmartOffice - Run Audit Now

MySmartOffice - Cancel an audit

MySmartOffice - View Audit Summary

MySmartOffice - View Machine Summary

MySmartOffice - View System Information

MySmartOffice - View Installed Applications

MySmartOffice - View a machine's Add-Remove Program list

MySmartOffice - View software licenses


Discovery

Kaseya - Discovery Quick Start Guide

Kaseya - Discovery User Guide


Info Center

MySmartOffice - Accessing your Info Center Inbox

MySmartOffice - Management Dashboard

MySmartOffice - View Dashboard

MySmartOffice - Layout Dashboard

MySmartOffice - Dashboard List

MySmartOffice - Adding a dashboard view

MySmartOffice - Delete a dashlet

MySmartOffice - Delete a dashboard view

MySmartOffice - Applying Dashboard Settings


Reports

MySmartOffice - Run a report

MySmartOffice - Schedule a report


Mobility

Please refer to the following guides:

Kaseya - Mobile Device Management Quick Start Guide

Kaseya - Mobile Device Management User Guide


Kaseya MobileManage (Mobile Phone App)

Android

MySmartOffice - Installing Kaseya MobileManage on an Android Device

MySmartOffice - Checkin from your Android

MySmartOffice - Sending Messages to your MySmartOffice Admin from your Android

MySmartOffice - View your Logs from your Android


iPhone

MySmartOffice - Installing Kaseya MobileManage on an iPhone

MySmartOffice - Checkin from your iPhone

MySmartOffice - Sending Messages to your MySmartOffice Admin from your iPhone

MySmartOffice - View your Logs from your iPhone


Monitor

MySmartOffice - Accessing the Alarm Summary Page

MySmartOffice - Close an Alarm

MySmartOffice - Deleting an alarm

MySmartOffice - Add notes to an alarm

MySmartOffice - Suspending an alarm

MySmartOffice - Cancel a suspended alarm

MySmartOffice - Replacing a suspended alarm

MySmartOffice - Accessing your Monitored Lists

MySmartOffice - Update Lists By Scan

MySmartOffice - Alerts Summary

MySmartOffice - Agent Status

MySmartOffice - Application Changes

MySmartOffice - Get File alerts

MySmartOffice - Hardware Changes

MySmartOffice - Low Disk

MySmartOffice - Agent Procedure Failure Alerts

MySmartOffice - Protection Violation Alerts

MySmartOffice - New Agent Installed Alerts

MySmartOffice - Patch Alerts

MySmartOffice - Create a patch alert

MySmartOffice - Cancel a patch alert

MySmartOffice - System Alerts


Remote Control

Please refer to the following guides:

Kaseya - Remote Control Tools Quick Start Guide

Kaseya - Remote Control User Guide

Retrieved from "https://docs.pathcom.com/mediawiki/index.php?title=MySmartOffice_guides&oldid=34430"