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<span style="color:#0000ff">If you cannot find what you are looking for, or if you require additional information, please consult the </span>'''[http://help.kaseya.com/Webhelp/EN/doc/9030000/index.asp#home.htm <span style="color:#0000ff">Kaseya R93 online resources</span>]'''<span style="color:#0000ff">.</span>
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<span style="color:#0000ff">If you cannot find what you are looking for, or if you require additional information, please consult the </span>'''[http://help.kaseya.com/Webhelp/EN/doc/9050000/index.asp#home.htm <span style="color:#0000ff">Kaseya R95 online resources</span>]'''<span style="color:#0000ff">.</span>
  
  
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== Two-factor Authentication ==
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[[Setting up a two-factor authenticator application for mobile devices|Setting up a two-factor authenticator application for mobile devices]]
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[[Logging in after two-factor authentication has been setup|Logging in after two-factor authentication has been setup]]
  
 
== Machine Status<br/> ==
 
== Machine Status<br/> ==
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== Discovery<br/> ==
 
== Discovery<br/> ==
  
[http://help.kaseya.com/webhelp/EN/KDIS/9030000/EN_kdisquickstart_R93.pdf#zoom=70&navpanes=0 Kaseya - Discovery Quick Start Guide]
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[http://help.kaseya.com/webhelp/EN/KDIS/9050000/EN_kdisquickstart_R95.pdf#zoom=70&navpanes=0 Kaseya - Discovery Quick Start Guide]
  
[http://help.kaseya.com/webhelp/EN/KDIS/9030000/EN_kdisguide_R93.pdf#zoom=70&navpanes=0 Kaseya - Discovery User Guide]
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[http://help.kaseya.com/webhelp/EN/KDIS/9050000/EN_kdisguide_R95.pdf#zoom=70&navpanes=0 Kaseya - Discovery User Guide]
  
  
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Please refer to the following guides:
 
Please refer to the following guides:
  
[http://help.kaseya.com/webhelp/EN/KMDM/9030000/EN_kmdmquickstart_R93.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management Quick Start Guide]
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[http://help.kaseya.com/webhelp/EN/KMDM/9050000/EN_kmdmquickstart_R95.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management Quick Start Guide]
  
[http://help.kaseya.com/webhelp/EN/KMDM/9030000/EN_kmdmguide_R93.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management User Guide]
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[http://help.kaseya.com/webhelp/EN/KMDM/9050000/EN_kmdmguide_R95.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management User Guide]
  
  
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== Remote Control<br/> ==
 
== Remote Control<br/> ==
  
[http://help.kaseya.com/webhelp/EN/VSA/9030000/EN_remotecontrol_R93.pdf#zoom=70&navpanes=0 Kaseya - Remote Control User Guide]
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[http://help.kaseya.com/webhelp/EN/VSA/9050000/EN_remotecontrol_R95.pdf#zoom=70&navpanes=0 Kaseya - Remote Control User Guide]

Latest revision as of 17:59, 7 January 2020

If you cannot find what you are looking for, or if you require additional information, please consult the Kaseya R95 online resources.


Contents

 [hide

Getting Started

Logging into MySmartOffice

Accessing online help through MySmartOffice

Install the MySmartOffice Agent


Two-factor Authentication

Setting up a two-factor authenticator application for mobile devices

Logging in after two-factor authentication has been setup

Machine Status

MySmartOffice - Managing Agents

MySmartOffice - Viewing Agent Logs

MySmartOffice - Viewing Log History

MySmartOffice - Modifying Event Log Settings


Agent Procedures

MySmartOffice - Distribution

MySmartOffice - Agent Procedure Status

MySmartOffice - Deploy a patch

MySmartOffice - Application Deploy

MySmartOffice - Retrieve an uploaded file from a managed machine

MySmartOffice - Delete an uploaded file from a managed machine

MySmartOffice - Distribute files to managed machines

MySmartOffice - Clear file distribution

MySmartOffice - Viewing your Assets

MySmartOffice - Accessing the Run Audit Page

MySmartOffice - Scheduling an audit

MySmartOffice - Run Audit Now

MySmartOffice - Cancel an audit

MySmartOffice - View Audit Summary

MySmartOffice - View Machine Summary

MySmartOffice - View System Information

MySmartOffice - View Installed Applications

MySmartOffice - View a machine's Add-Remove Program list

MySmartOffice - View software licenses

MySmartOffice - Storing documents

MySmartOffice - Create a folder to store documents

MySmartOffice - Delete a document or a folder


Discovery

Kaseya - Discovery Quick Start Guide

Kaseya - Discovery User Guide


Info Center

MySmartOffice - Accessing your Info Center Inbox

MySmartOffice - Management Dashboard

MySmartOffice - View Dashboard

MySmartOffice - Layout Dashboard

MySmartOffice - Dashboard List

MySmartOffice - Adding a dashboard view

MySmartOffice - Delete a dashlet

MySmartOffice - Delete a dashboard view

MySmartOffice - Applying Dashboard Settings


Reports

MySmartOffice - Run a report

MySmartOffice - Schedule a report


Mobility

Please refer to the following guides:

Kaseya - Mobile Device Management Quick Start Guide

Kaseya - Mobile Device Management User Guide


Kaseya MobileManage (Mobile Phone App)

Android

MySmartOffice - Installing Kaseya MobileManage on an Android Device

MySmartOffice - Checkin from your Android

MySmartOffice - Sending Messages to your MySmartOffice Admin from your Android

MySmartOffice - View your Logs from your Android


iPhone

MySmartOffice - Installing Kaseya MobileManage on an iPhone

MySmartOffice - Checkin from your iPhone

MySmartOffice - Sending Messages to your MySmartOffice Admin from your iPhone

MySmartOffice - View your Logs from your iPhone


Monitor

MySmartOffice - Accessing the Alarm Summary Page

MySmartOffice - Close an Alarm

MySmartOffice - Deleting an alarm

MySmartOffice - Add notes to an alarm

MySmartOffice - Suspending an alarm

MySmartOffice - Cancel a suspended alarm

MySmartOffice - Replacing a suspended alarm

MySmartOffice - Accessing your Monitored Lists

MySmartOffice - Update Lists By Scan

MySmartOffice - Alerts Summary

MySmartOffice - Agent Status

MySmartOffice - Application Changes

MySmartOffice - Get File alerts

MySmartOffice - Hardware Changes

MySmartOffice - Low Disk

MySmartOffice - Agent Procedure Failure Alerts

MySmartOffice - Protection Violation Alerts

MySmartOffice - New Agent Installed Alerts

MySmartOffice - Patch Alerts

MySmartOffice - Create a patch alert

MySmartOffice - Cancel a patch alert

MySmartOffice - System Alerts


Remote Control

Kaseya - Remote Control User Guide