Login Login
MORE

WIDGETS

Widgets

Wanted articles
  • No information available
Who is online?
  • Nobody is logged in.
Article tools

Difference between revisions of "MySmartOffice guides"

Your guide to pathway services

Jump to: navigation, search
(Created page with "= MySmartOffice<br/> = {| class="wikitable cke_show_border" align="left" width="980" |- ! colspan="3" scope="col" style="text-align: center; background-color: rgb(0, 67, 1...")
 
 
(55 intermediate revisions by one user not shown)
Line 1: Line 1:
−
= MySmartOffice<br/> =
+
<span style="color:#0000ff">If you cannot find what you are looking for, or if you require additional information, please consult the </span>'''[http://help.kaseya.com/Webhelp/EN/doc/9050000/index.asp#home.htm <span style="color:#0000ff">Kaseya R95 online resources</span>]'''<span style="color:#0000ff">.</span>
  
  
  
−
{| class="wikitable cke_show_border" align="left" width="980"
+
== Getting Started<br/> ==
−
|-
+
−
! colspan="3" scope="col" style="text-align: center;  background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Basics</span></span></span><br/>
+
−
|- style="vertical-align:top"
+
−
| colspan="3" style="text-align: left" | <p style="text-align: center">[http://docs.pathcom.com/mediawiki/index.php/Logging_into_MySmartOffice Logging into MySmartOffice]</p><p style="text-align: center">[http://docs.pathcom.com/mediawiki/index.php/Accessing_online_help_through_MySmartOffice Accessing online help through MySmartOffice]</p>
+
−
|-
+
−
! colspan="3" style="text-align: center;  background-color: rgb(0, 67, 119)" | <span style="color:#ffffff"><span style="font-size: large"><span style="font-family: georgia,serif">Machine Status</span></span></span><br/>
+
−
|-
+
−
| colspan="3" style="text-align: center" |
+
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_Agent_Status MySmartOffice - Viewing Agent Status]
+
  
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_Agent_Logs MySmartOffice - Viewing Agent Logs]
+
[[Logging into MySmartOffice]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Viewing_Log_History MySmartOffice - Viewing Log History]
+
[[Accessing online help through MySmartOffice|Accessing online help through MySmartOffice]]
  
−
|-
+
[[Install the MySmartOffice Agent]]
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="color: rgb(255, 255, 255)"><span style="font-family: georgia,serif">Agent Procedures</span></span></span><br/>
+
−
|-
+
−
| colspan="3" style="text-align: center;  vertical-align: middle" |
+
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Distribution MySmartOffice - Distribution]
+
  
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Agent_Procedure_Status MySmartOffice - Agent Procedure Status]
 
  
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Deploy_a_patch MySmartOffice - Deploy a patch]
 
  
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Application_Deploy MySmartOffice - Application Deploy]
+
== Two-factor Authentication ==
  
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Retrieve_an_uploaded_file_from_a_managed_machine MySmartOffice - Retrieve an uploaded file from a managed machine]
+
[[Setting up a two-factor authenticator application for mobile devices|Setting up a two-factor authenticator application for mobile devices]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Delete_an_uploaded_file_from_a_managed_machine MySmartOffice - Delete an uploaded file from a managed machine]
+
[[Logging in after two-factor authentication has been setup|Logging in after two-factor authentication has been setup]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_Distribute_files_to_managed_machines MySmartOffice - Distribute files to managed machines]
+
== Machine Status<br/> ==
  
−
[http://docs.pathcom.com/mediawiki/index.php/MySmartOffice_-_clear_file_distribution MySmartOffice - Clear file distribution]
+
[[MySmartOffice - Managing Agents|MySmartOffice - Managing Agents]]
  
−
|-
+
[[MySmartOffice - Viewing Agent Logs]]
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 67, 119)" | <span style="font-size:large"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Audit Procedures</span></span></span><br/>
+
−
|-
+
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 67, 119)" | <br/>
+
−
|-
+
−
! style="text-align: center;  vertical-align: middle;  width: 50%" | <span style="font-size:small"><span style="font-family: georgia,serif">Email</span></span><br/>
+
−
! colspan="2" style="text-align: center;  vertical-align: middle;  width: 50%" | <span style="font-size:small"><span style="font-family: georgia,serif">Folders</span></span><br/>
+
−
|-
+
−
| style="width: 50%" |
+
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Composing_an_email_in_EasyMail Composing an email in EasyMail]</span></span>
+
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Saving_an_email_draft_in_EasyMail Saving an email draft in EasyMail]</span></span>
+
[[MySmartOffice - Viewing Log History]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Spell_checking_your_EasyMail_emails <span style="font-size:small"><span style="font-family: georgia,serif">Spell checking your EasyMail emails</span></span>]
+
[[MySmartOffice - Modifying Event Log Settings|MySmartOffice - Modifying Event Log Settings]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Accessing_your_EasyMail_inbox Accessing your EasyMail inbox]</span></span>
 
  
−
[http://docs.pathcom.com/mediawiki/index.php/Accessing_your_EasyMail_sent_folder <span style="font-size:small"><span style="font-family: georgia,serif">Accessing your EasyMail sent folder</span></span>]
 
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Deleting_an_EasyMail_email Deleting an EasyMail email]</span></span>
+
== Agent Procedures<br/> ==
  
−
[http://docs.pathcom.com/mediawiki/index.php/Permanently_deleting_an_Easymail_email <span style="font-size:small"><span style="font-family: georgia,serif">Permanently deleting an EasyMail email</span></span>]
+
[[MySmartOffice - Distribution]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Undeleting_an_Easymail_email Recovering an EasyMail email]</span></span>
+
[[MySmartOffice - Agent Procedure Status]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Saving_or_downloading_an_EasyMail_email <span style="font-size:small"><span style="font-family: georgia,serif">Saving or downloading an EasyMail email</span></span>]
+
[[MySmartOffice - Deploy a patch]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Forwarding_an_EasyMail_email <span style="font-size:small"><span style="font-family: georgia,serif">Forwarding an EasyMail email</span></span>]
+
[[MySmartOffice - Application Deploy]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Blacklisting_an_EasyMail_email <span style="font-size:small"><span style="font-family: georgia,serif">Blacklisting an EasyMail email</span></span>]
+
[[MySmartOffice - Retrieve an uploaded file from a managed machine]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Whitelisting_an_EasyMail_email Whitelisting an EasyMail email]</span></span>
+
[[MySmartOffice - Delete an uploaded file from a managed machine]]
  
−
| colspan="2" style="width: 50%" |
+
[[MySmartOffice - Distribute files to managed machines]]
−
[http://docs.pathcom.com/mediawiki/index.php/Creating_folders_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Creating folders in EasyMail</span></span>]
+
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Emptying_a_folder_in_EasyMail Emptying a folder in EasyMail]</span></span>
+
[[MySmartOffice - clear file distribution|MySmartOffice - Clear file distribution]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Deleting_a_folder_in_EasyMail Deleting a folder in EasyMail]</span></span>
+
[[MySmartOffice - Viewing your Assets]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Exporting_a_folder_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Exporting a folder in EasyMail</span></span>]
+
[[MySmartOffice - Accessing the Run Audit Page]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Importing_a_folder_in_EasyMail Importing a folder in EasyMail]</span></span>
+
[[MySmartOffice - Scheduling an audit]]
  
−
|-
+
[[MySmartOffice - Run Audit Now]]
−
! colspan="3" style="width: 100%;  background-color: rgb(0, 102, 204)" | <span style="font-size:medium"><span style="color: rgb(255, 255, 255)"><span style="font-family: georgia,serif">Mail Rules & Filters</span></span></span><br/>
+
−
|-
+
−
! style="width: 50%;  text-align: center" | Filter Rules<br/>
+
−
! colspan="2" style="width: 50%;  text-align: center" | Mail Rules<br/>
+
−
|-
+
−
| style="width: 50%;  text-align: left" |
+
−
[http://docs.pathcom.com/mediawiki/index.php/Creating_a_new_filter_rule_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Creating a new filter rule in EasyMail</span></span>]
+
  
−
[http://docs.pathcom.com/mediawiki/index.php/Copying_a_filter_rule_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Copying a filter rule in EasyMail</span></span>]
+
[[MySmartOffice - Cancel an audit]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Editing_a_filter_rule_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Editing a filter rule in EasyMail</span></span>]
+
[[MySmartOffice - View Audit Summary]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Sorting_your_filter_rules_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Sorting your filter rules in EasyMail</span></span>]
+
[[MySmartOffice - View Machine Summary]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Disabling_a_filter_rule_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Disabling a filter rule in EasyMail</span></span>]
+
[[MySmartOffice - View System Information]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Enabling_a_filter_rule_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Enabling a filter rule in EasyMail</span></span>]
+
[[MySmartOffice - View Installed Applications]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Deleting_a_filter_rule_from_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Deleting a filter rule from EasyMail</span></span>]
+
[[MySmartOffice - View a machine's Add-Remove Program list]]
  
−
| style="width: 50%;  text-align: left" |
+
[[MySmartOffice - View software licenses]]
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Configuring_Blacklists_in_EasyMail Configuring Blacklists in EasyMail]</span></span>
+
  
−
[http://docs.pathcom.com/mediawiki/index.php/Configuring_Whitelists_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Configuring Whitelists in EasyMail</span></span>]
+
[[MySmartOffice - Storing documents|MySmartOffice - Storing documents]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Creating_a_vacation_rule_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Creating a vacation rule in EasyMail</span></span>]
+
[[MySmartOffice - Create a folder to store documents|MySmartOffice - Create a folder to store documents]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Creating_a_forward_rule_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Creating a forward rule in EasyMail</span></span>]
+
[[MySmartOffice - Delete a document or a folder|MySmartOffice - Delete a document or a folder]]
  
−
|-
 
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 102, 204)" | <span style="font-size:medium"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Address Book</span></span></span><br/>
 
−
|-
 
−
| style="text-align: center" colspan="3" |
 
−
[http://docs.pathcom.com/mediawiki/index.php/Adding_a_new_contact_to_your_EasyMail_address_book <span style="font-size:small;"><span style="font-family:georgia,serif;">Adding a new contact to your EasyMail address book</span></span>]
 
  
−
[http://docs.pathcom.com/mediawiki/index.php/Editing_an_EasyMail_contact <span style="font-size:small;"><span style="font-family:georgia,serif;">Editing&nbsp;an&nbsp;<span style="font-size:small;"><span style="font-family:georgia,serif;">EasyMail contact</span></span></span></span>]
 
  
−
[http://docs.pathcom.com/mediawiki/index.php/Browsing_your_EasyMail_contacts <span style="font-size:small;"><span style="font-family:georgia,serif;">Browsing your EasyMail contacts</span></span>]
+
== Discovery<br/> ==
  
−
[http://docs.pathcom.com/mediawiki/index.php/Deleting_an_EasyMail_contact <span style="font-size:small;"><span style="font-family:georgia,serif;">Deleting an EasyMail contact</span></span>]
+
[http://help.kaseya.com/webhelp/EN/KDIS/9050000/EN_kdisquickstart_R95.pdf#zoom=70&navpanes=0 Kaseya - Discovery Quick Start Guide]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Searching_for_a_contact_in_EasyMail Searching for a contact in EasyMail]</span></span>
+
[http://help.kaseya.com/webhelp/EN/KDIS/9050000/EN_kdisguide_R95.pdf#zoom=70&navpanes=0 Kaseya - Discovery User Guide]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Importing_an_address_book_to_EasyMail <span style="font-size:small;"><span style="font-family:georgia,serif;">Importing an address book to EasyMail</span></span>]
 
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Creating_an_addressbook_in_EasyMail Creating an address book in EasyMail]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Editing_an_EasyMail_address_book Editing an EasyMail address book]</span></span>
+
== Info Center ==
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Deleting_an_EasyMail_address_book Deleting an EasyMail address book]</span></span>
+
[[MySmartOffice - Accessing your Info Center Inbox]]
  
−
|-
+
[[MySmartOffice - Management Dashboard]]
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 102, 204)" | <span style="font-size:medium"><span style="font-family: georgia,serif"><span style="color: rgb(255, 255, 255)">Calendar</span></span></span><br/>
+
−
|-
+
−
| colspan="3" style="text-align: center;  vertical-align: middle" |
+
−
[http://docs.pathcom.com/mediawiki/index.php/Viewing_your_EasyMail_calendar <span style="font-size:small"><span style="font-family: georgia,serif">Viewing your EasyMail calendar</span></span>]
+
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Adding_an_EasyMail_calendar Adding an EasyMail calendar]</span></span>
+
[[MySmartOffice - View Dashboard]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Editing_an_EasyMail_calendar <span style="font-size:small"><span style="font-family: georgia,serif">Editing an EasyMail calendar</span></span>]
+
[[MySmartOffice - Layout Dashboard]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Deleting_an_EasyMail_calendar Deleting an EasyMail calendar]</span></span>
+
[[MySmartOffice - Dashboard List]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Scheduling_calendar_events_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Scheduling calendar events in EasyMail</span></span>]
+
[[MySmartOffice - Adding a dashboard view]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Adding_a_remote_calendar_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Adding a remote calendar in EasyMail</span></span>]
+
[[MySmartOffice - Delete a dashlet]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Editing_a_remote_calendar_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Editing a remote calendar in EasyMail</span></span>]
+
[[MySmartOffice - Delete a dashboard view]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Deleting_a_remote_calendar_from_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Deleting a remote calendar from EasyMail</span></span>]
+
[[MySmartOffice - Applying Dashboard Settings]]
  
−
|-
 
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 102, 204)" | <span style="font-size:medium"><span style="color: rgb(255, 255, 255)"><span style="font-family: georgia,serif">Tasks</span></span></span><br/>
 
−
|-
 
−
| style="text-align: center" colspan="3" |
 
−
[http://docs.pathcom.com/mediawiki/index.php/Creating_a_task_in_EasyMail <span style="font-size:small"><span style="font-family:georgia,serif">Creating a task in EasyMail</span></span>]
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Creating_a_Task_List_in_EasyMail Creating a task list in EasyMail]</span></span>
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Viewing_your_tasks_and_tasklists_in_EasyMail Viewing your tasks and tasklists in EasyMail]</span></span>
+
== Reports ==
  
−
<span style="font-size:small">[http://docs.pathcom.com/mediawiki/index.php/Editing_a_tasklist_in_EasyMail <span style="font-family: georgia,serif">Editing a task list in EasyMail</span>]</span>
+
[[MySmartOffice - Run a report]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Editing_a_task_in_EasyMail Editing a task in EasyMail]</span></span>
+
[[MySmartOffice - Schedule a report]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Deleting_a_task_in_EasyMail Deleting a task in EasyMail]</span></span>
 
  
−
[http://docs.pathcom.com/mediawiki/index.php/Deleting_a_tasklist_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Deleting a task list in EasyMail</span></span>]
 
  
−
[http://docs.pathcom.com/mediawiki/index.php/Marking_a_task_as_complete_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Marking a task as complete in EasyMail</span></span>]
+
== Mobility ==
  
−
[http://docs.pathcom.com/mediawiki/index.php/Importing_a_task_list_to_EasyMail <span style="font-size:small;"><span style="font-family:georgia,serif;">Importing a task list to EasyMail</span></span>]
+
Please refer to the following guides:
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Exporting_a_task_list_from_EasyMail Exporting a task list to EasyMail]</span></span>
+
[http://help.kaseya.com/webhelp/EN/KMDM/9050000/EN_kmdmquickstart_R95.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management Quick Start Guide]
  
−
|-
+
[http://help.kaseya.com/webhelp/EN/KMDM/9050000/EN_kmdmguide_R95.pdf#zoom=70&navpanes=0 Kaseya - Mobile Device Management User Guide]
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 102, 204)" | <span style="color:#ffffff"><span style="font-size: medium"><span style="font-family: georgia,serif">Notes</span></span></span><br/>
+
−
|-
+
−
| style="text-align: center" colspan="3" |
+
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Creating_a_note_in_EasyMail Creating a note in EasyMail]</span></span>
+
  
−
[http://docs.pathcom.com/mediawiki/index.php/Creating_a_notepad_in_EasyMail <span style="font-size:small"><span style="font-family:georgia,serif">Creating a notepad in EasyMail</span></span>]
 
  
−
[http://docs.pathcom.com/mediawiki/index.php/Viewing_your_notes_and_notepads_in_EasyMail <span style="font-size:small"><span style="font-family:georgia,serif">Viewing your notes and notepads in EasyMail</span></span>]
 
  
−
[http://docs.pathcom.com/mediawiki/index.php/Editing_a_note_in_EasyMail <span style="font-size:small;"><span style="font-family:georgia,serif;">Editing a note in EasyMail</span></span>]
+
== Kaseya MobileManage (Mobile Phone App) ==
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Editing_a_notepad_in_EasyMail Editing a notepad in EasyMail]</span></span>
+
=== Android ===
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Deleting_a_note_in_EasyMail Deleting a note in EasyMail]</span></span>
+
[[MySmartOffice - Installing Kaseya MobileManage on an Android device|MySmartOffice - Installing Kaseya MobileManage on an Android Device]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Deleting_a_notepad_in_EasyMail Deleting a notepad in EasyMail]</span></span>
+
[[MySmartOffice - Checkin from your Android]]
  
−
|-
+
[[MySmartOffice - Sending messages to your MySmartOffice Admin from your Android|MySmartOffice - Sending Messages to your MySmartOffice Admin from your Android]]
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 102, 204)" | <span style="color:#ffffff"><span style="font-size:medium"><span style="font-family:georgia,serif">Others</span></span></span>
+
−
|-
+
−
| colspan="3" style="text-align: center" |
+
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Adding_a_bookmark_in_EasyMail Adding a bookmark in EasyMail]</span></span>
+
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Editing_a_bookmark_in_EasyMail <font face="georgia, serif" size="2">Editing a bookmark in EasyMail</font>]</span></span>
+
[[MySmartOffice - View your Logs from your Android]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Viewing_your_bookmarks_in_EasyMail <span style="font-size:small;"><span style="font-family:georgia,serif;">Viewing your bookmarks in EasyMail</span></span>]
 
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Deleting_a_bookmark_in_EasyMail Deleting a bookmark in EasyMail]</span></span>
 
  
−
|-
+
=== iPhone ===
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 67, 119)" | <span style="color:#ffffff"><span style="font-size: large"><span style="font-family: georgia,serif">Account Management</span></span></span><br/>
+
−
|-
+
−
! colspan="3" style="text-align: center;  vertical-align: middle;  background-color: rgb(0, 102, 204)" | <span style="color:#ffffff"><span style="font-size: medium"><span style="font-family: georgia,serif">Preferences</span></span></span><br/>
+
−
|-
+
−
! style="text-align: center;  vertical-align: middle;  width: 50%" | <span style="font-size:small"><span style="font-family: georgia,serif">Global Preferences</span></span><br/>
+
−
! colspan="2" style="text-align: center;  vertical-align: middle;  width: 50%" | <span style="font-size:small"><span style="font-family: georgia,serif">Address Book Preferences</span></span><br/>
+
−
|-
+
−
|
+
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_personal_information_in_EasyMail Changing your personal information in EasyMail]</span></span>
+
  
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_EasyMail_password_reset_question <span style="font-size:small;"><span style="font-family:georgia,serif;">Changing your EasyMail password reset question</span></span>]
+
[[MySmartOffice - Installing Kaseya MobileManage on an iPhone]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_EasyMail_time_preferences Changing your EasyMail time preferences]</span></span>
+
[[MySmartOffice - Checkin from your iPhone]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_EasyMail_categories_and_labels <span style="font-size:small;"><span style="font-family:georgia,serif;">Changing your EasyMail categories and labels</span></span>]
+
[[MySmartOffice - Sending Messages to your MySmartOffice Admin from your iPhone]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_EasyMail_display_preferences Changing your EasyMail display preferences]</span></span>
+
[[MySmartOffice - View your Logs from your iPhone]]
  
−
| colspan="2" |
 
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_default_address_book_in_EasyMail Changing your default address book in EasyMail]</span></span>
 
  
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_address_book_synchronization_preferences_in_EasyMail <span style="font-size:small;"><span style="font-family:georgia,serif;">Changing your address book sychronization preferences in EasyMail</span></span>]
 
  
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_address_book_column_preferences_in_EasyMail <span style="font-size:small;"><span style="font-family:georgia,serif;">Changing your address book column preferences in EasyMail</span></span>]
+
== Monitor<br/> ==
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_address_book_display_preferences_in_EasyMail Changing your address book display preferences in EasyMail]</span></span>
+
[[MySmartOffice - Accessing the Alarm Summary Page]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_address_book_name_format_in_EasyMail <span style="font-size:small;"><span style="font-family:georgia,serif;">Changing your address book name format in EasyMail</span></span>]
+
[[MySmartOffice - Close an Alarm]]
  
−
|-
+
[[MySmartOffice - Deleting an alarm]]
−
! style="text-align: center;  vertical-align: middle;  width: 50%" | <span style="font-size:small"><span style="font-family: georgia,serif">Task Preferences</span></span><br/>
+
−
! colspan="2" style="text-align: center;  vertical-align: middle;  width: 50%" | <span style="font-size:small"><span style="font-family: georgia,serif">Calendar Preferences</span></span><br/>
+
−
|-
+
−
|
+
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_task_display_preferences_in_EasyMail Changing your task display preferences in EasyMail]</span></span>
+
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_task_deletion_preferences_in_EasyMail Changing your task deletion preferences in EasyMail]</span></span>
+
[[MySmartOffice - Add notes to an alarm]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_default_task_preferences_in_EasyMail Changing your default task preferences in EasyMail]</span></span>
+
[[MySmartOffice - Suspending an alarm]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_default_task_list_in_EasyMail Changing your default task list in EasyMail]</span></span>
+
[[MySmartOffice - Cancel a suspended alarm]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_task_list_synchronization_preferences_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Changing your task list synchronization preferences in EasyMail</span></span>]
+
[[MySmartOffice - Replacing a suspended alarm]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_task_notification_preferences_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Changing your task notification preferences in EasyMail</span></span>]
+
[[MySmartOffice - Accessing your Monitored Lists]]
  
 +
[[MySmartOffice - Update Lists By Scan]]
  
 +
[[MySmartOffice - Alerts Summary]]
  
−
| colspan="2" |
+
[[MySmartOffice - Agent Status]]
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_calendar_user_interface_preferences_in_EasyMail Changing your calendar user interface preferences in EasyMail]</span></span>
+
  
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_default_calendar_preferences_in_EasyMail <span style="font-size:small;"><span style="font-family:georgia,serif;">Changing your default calendar preferences in EasyMail</span></span>]
+
[[MySmartOffice - Application Changes]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_calendar_synchronization_preferences_in_EasyMail Changing your calendar synchronization preferences in EasyMail]</span></span>
+
[[MySmartOffice - Get File alerts]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_free-busy_calendar_preferences_in_EasyMail <span style="font-size:small"><span style="font-family:georgia,serif">Changing your free-busy calendar preferences in EasyMail</span></span>]
+
[[MySmartOffice - Hardware Changes]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_default_calendar_event_preferences_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Changing your default calendar event preferences in EasyMail</span></span>]
+
[[MySmartOffice - Low Disk]]
  
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_calendar_login_tasks_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Changing your calendar login tasks in EasyMail</span></span>]
+
[[MySmartOffice - Agent Procedure Failure Alerts]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_calendar_notification_preferences_in_EasyMail Changing your calendar notification preferences in EasyMail]</span></span>
+
[[MySmartOffice - Protection Violation Alerts]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_address_book_calendar_preferences_in_EasyMail Changing your address book calendar preferences in EasyMail]</span></span>
+
[[MySmartOffice - New Agent Installed Alerts]]
  
−
|-
+
[[MySmartOffice - Patch Alerts]]
−
! colspan="3" style="text-align: center;  vertical-align: middle;  width: 50%" | <span style="font-size:small"><span style="font-family: georgia,serif">Mail Preferences</span></span><br/>
+
−
|-
+
−
| style="text-align: center" colspan="3" |
+
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_personal_mailbox_information_preferences_in_EasyMail Changing your personal mailbox information preferences in EasyMail]&nbsp;</span></span>
+
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Creating_a_personal_email_signature_in_EasyMail Creating a personal email signature in EasyMail]</span></span>
+
[[MySmartOffice - Create a patch alert]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_saved_search_mail_preferences_in_EasyMail Changing your saved search mail preferences in EasyMail]</span></span>
+
[[MySmartOffice - Cancel a patch alert]]
  
−
<span style="font-size:small"><span style="font-family:georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_event_request_mail_preferences_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Changing your event request mail preferences in EasyMail</span></span>]</span></span>
+
[[MySmartOffice - System Alerts]]
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_mail_composition_preferences_in_EasyMail Changing your mail composition preferences in EasyMail]</span></span>
 
  
−
[http://docs.pathcom.com/mediawiki/index.php/Creating_mail_templates_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Creating mail templates in EasyMail</span></span>]
 
  
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_mail_reply_preferences_in_EasyMail Changing your mail reply preferences in EasyMail]</span></span>
+
== Remote Control<br/> ==
  
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_mail_draft_preferences_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Changing your mail draft preferences in EasyMail</span></span>]
+
[http://help.kaseya.com/webhelp/EN/VSA/9050000/EN_remotecontrol_R95.pdf#zoom=70&navpanes=0 Kaseya - Remote Control User Guide]
−
 
+
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_sent_mail_preferences_in_EasyMail Changing your sent mail preferences in EasyMail]</span></span>
+
−
 
+
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_address_book_mail_preferences_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Changing your address book mail preferences in EasyMail</span></span>]
+
−
 
+
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_mail_viewing_preferences_in_EasyMail Changing your mail viewing preferences in EasyMail]</span></span>
+
−
 
+
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_how_your_messages_are_moved_or_deleted_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Changing how your messages are moved or deleted in EasyMail</span></span>]
+
−
 
+
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_spam_reporting_preferences_in_EasyMail Changing your spam reporting preferences in EasyMail]</span></span>
+
−
 
+
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_new_mail_arrival_preferences_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Changing your new mail arrival preferences in EasyMail</span></span>]
+
−
 
+
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_flag_preferences_in_EasyMail Changing your flag preferences in EasyMail]</span></span>
+
−
 
+
−
[http://docs.pathcom.com/mediawiki/index.php/Changing_your_mailbox_display_preferences_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Changing your mailbox display preferences in EasyMail</span></span>]
+
−
 
+
−
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_folder_display_options_in_EasyMail Changing your folder display preferences in EasyMail]</span></span>
+
−
 
+
−
|-
+
−
! colspan="3" style="text-align: center;  vertical-align: middle;  width: 33%" | <span style="font-size:small"><span style="font-family: georgia,serif">Note Preferences</span></span><br/>
+
−
|-
+
−
| colspan="3" style="width: 33%" | <p style="text-align: center"><span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_note_display_preferences_in_EasyMail Changing your note display preferences in EasyMail]</span></span></p><p style="text-align: center"><span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_default_notepad_in_EasyMail Changing your default notepad in EasyMail]</span></span></p><p style="text-align: center">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_note_deletion_confirmation_preferences_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Changing your note deletion preferences in EasyMail</span></span>]</p>
+
−
|-
+
−
! colspan="3" style="width: 100%" | <span style="font-size:small"><span style="font-family: georgia,serif">Bookmark&nbsp; Preferences</span></span><br/>
+
−
|-
+
−
| colspan="3" style="width: 33%;  text-align: center" | [http://docs.pathcom.com/mediawiki/index.php/Changing_your_bookmark_display_preferences_in_EasyMail <span style="font-size:small"><span style="font-family: georgia,serif">Changing your bookmark display preferences in EasyMail</span></span>]<br/>
+
−
|-
+
−
! colspan="3" style="width: 100%;  text-align: center" | <span style="font-size:small"><span style="font-family: georgia,serif">Filter Preferences</span></span><br/>
+
−
|-
+
−
| colspan="3" style="width: 33%;  text-align: center" | <span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_filter_preferences_in_EasyMail Changing your filter preferences in EasyMail]</span></span><br/>
+
−
|}
+

Latest revision as of 16:59, 7 January 2020

If you cannot find what you are looking for, or if you require additional information, please consult the Kaseya R95 online resources.


Contents

Getting Started

Logging into MySmartOffice

Accessing online help through MySmartOffice

Install the MySmartOffice Agent


Two-factor Authentication

Setting up a two-factor authenticator application for mobile devices

Logging in after two-factor authentication has been setup

Machine Status

MySmartOffice - Managing Agents

MySmartOffice - Viewing Agent Logs

MySmartOffice - Viewing Log History

MySmartOffice - Modifying Event Log Settings


Agent Procedures

MySmartOffice - Distribution

MySmartOffice - Agent Procedure Status

MySmartOffice - Deploy a patch

MySmartOffice - Application Deploy

MySmartOffice - Retrieve an uploaded file from a managed machine

MySmartOffice - Delete an uploaded file from a managed machine

MySmartOffice - Distribute files to managed machines

MySmartOffice - Clear file distribution

MySmartOffice - Viewing your Assets

MySmartOffice - Accessing the Run Audit Page

MySmartOffice - Scheduling an audit

MySmartOffice - Run Audit Now

MySmartOffice - Cancel an audit

MySmartOffice - View Audit Summary

MySmartOffice - View Machine Summary

MySmartOffice - View System Information

MySmartOffice - View Installed Applications

MySmartOffice - View a machine's Add-Remove Program list

MySmartOffice - View software licenses

MySmartOffice - Storing documents

MySmartOffice - Create a folder to store documents

MySmartOffice - Delete a document or a folder


Discovery

Kaseya - Discovery Quick Start Guide

Kaseya - Discovery User Guide


Info Center

MySmartOffice - Accessing your Info Center Inbox

MySmartOffice - Management Dashboard

MySmartOffice - View Dashboard

MySmartOffice - Layout Dashboard

MySmartOffice - Dashboard List

MySmartOffice - Adding a dashboard view

MySmartOffice - Delete a dashlet

MySmartOffice - Delete a dashboard view

MySmartOffice - Applying Dashboard Settings


Reports

MySmartOffice - Run a report

MySmartOffice - Schedule a report


Mobility

Please refer to the following guides:

Kaseya - Mobile Device Management Quick Start Guide

Kaseya - Mobile Device Management User Guide


Kaseya MobileManage (Mobile Phone App)

Android

MySmartOffice - Installing Kaseya MobileManage on an Android Device

MySmartOffice - Checkin from your Android

MySmartOffice - Sending Messages to your MySmartOffice Admin from your Android

MySmartOffice - View your Logs from your Android


iPhone

MySmartOffice - Installing Kaseya MobileManage on an iPhone

MySmartOffice - Checkin from your iPhone

MySmartOffice - Sending Messages to your MySmartOffice Admin from your iPhone

MySmartOffice - View your Logs from your iPhone


Monitor

MySmartOffice - Accessing the Alarm Summary Page

MySmartOffice - Close an Alarm

MySmartOffice - Deleting an alarm

MySmartOffice - Add notes to an alarm

MySmartOffice - Suspending an alarm

MySmartOffice - Cancel a suspended alarm

MySmartOffice - Replacing a suspended alarm

MySmartOffice - Accessing your Monitored Lists

MySmartOffice - Update Lists By Scan

MySmartOffice - Alerts Summary

MySmartOffice - Agent Status

MySmartOffice - Application Changes

MySmartOffice - Get File alerts

MySmartOffice - Hardware Changes

MySmartOffice - Low Disk

MySmartOffice - Agent Procedure Failure Alerts

MySmartOffice - Protection Violation Alerts

MySmartOffice - New Agent Installed Alerts

MySmartOffice - Patch Alerts

MySmartOffice - Create a patch alert

MySmartOffice - Cancel a patch alert

MySmartOffice - System Alerts


Remote Control

Kaseya - Remote Control User Guide

Retrieved from "https://docs.pathcom.com/mediawiki/index.php?title=MySmartOffice_guides&oldid=35512"