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MyExchange guides

Your guide to pathway services

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If you cannot find what you are looking for, or if you require additional information, please consult the Hosting Controller Online Help Center.


For instructions on how to use FortiMail, click on the icon below.

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Administrator Tasks - Hosting Controller

Basics
Personal Account Management
Tickets & Reports

Logging in to the MyExchange Hosting Controller

Managing your purchased plans



Updating your Profile Information in the MyExchange Hosting Controller

Updating your Display Settings in the MyExchange Hosting Controller

Changing your password in the MyExchange Hosting Controller

Tickets

Creating a new ticket

Managing your tickets

Viewing and updating tickets



Reports

Viewing your Hosting Quota Report

Viewing your Disk Usage Report

Viewing your Bandwidth Usage Report

Managing MyExchange
User Mailboxes & Resource Mailboxes
Archive Mailboxes

Viewing Organization Usage

Managing your Exchange Enable Organizations

Managing your mail domains

Managing your mail disclaimers



MyExchange User Mailboxes

Adding a MyExchange mailbox

Editing a MyExchange mailbox

Modifying your MyExchange mailbox settings

Enabling and disabling your Active Sync settings

Viewing user mailbox statistics

Disabling and re-enabling mailboxes

Deleting a MyExchange mailbox



Archive Mailboxes

Adding an archive mailbox

Viewing archive mailbox statistics

Editing an archive mailbox

Disabling an archive mailbox


Resource Mailboxes

Adding a resource mailbox

Editing a resource mailbox

Modifying your resource mailbox settings

Editing resource settings

Viewing resource mailbox user statistics

Disabling and re-enabling resource mailboxes

Deleting a resource mailbox

Mail Contacts
Distribution Lists & Journal Rules
Public Folders

Adding a mail contact

Editing a mail contact

Editing mail contact email addresses

Editing the accepted sender settings for a mail contact

Editing the rejected sender settings for a mail contact

Disabling and re-enabling a mail contact

Deleting a mail contact

Distribution Lists

Adding a distribution list

Editing distribution list members

Editing distribution list advanced properties

Editing a distribution list email address

Editing distribution list send on behalf settings

Editing distribution list accepted sender settings

Editing distribution list rejected sender settings

Deleting a distribution list



Adding a public folder

Editing the general properties of a public  folder

Editing the advanced properties of a public folder

Editing public folder email addresses

Setting public folder permissions

Forwarding mail to a public folder

Editing the accepted sender settings for a public folder

Editing the rejected sender settings for a public folder

Mail enable a public folder

Disable mail for a public folder

Deleting a public folder

Journal Rules

Adding a journal rule

Enabling and disabling journal rules

Deleting a journal rule

Microsoft Outlook

Configuring Microsoft Outlook


User tasks

Outlook Web App

Basics

Logging in to the Outlook Web App

Changing your password using the Outlook Web App

Setting up automatic replies using the Outlook Web App


Mail

Opening an email using the Outlook Web App

Sending an email using the Outlook Web App

Deleting an email using the Outlook Web App


Calendars

Viewing your calendar using the Outlook Web App

Sharing your calendar using the Outlook Web App

Scheduling an appointment using the Outlook Web App

Scheduling a meeting using the Outlook Web App


Contacts

Viewing your contacts using the Outlook Web App

Adding a contact using the Outlook Web App



Tasks

Viewing your tasks using the Outlook Web App

Creating a new task using the Outlook Web App

Public folders

Viewing your public folders


Mobile Phone Setup

Setting up MyExchange on your iPhone

Setting up MyExchange on your Android

Setting up MyExchange on your BlackBerry