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If you cannot find what you are looking for, or if you require additional information, please consult the [http://help.hostingcontroller.com/hc9/default.aspx Hosting Controller Online Help Center.]
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| style="text-align: right" | [[File:Storig mini logo.png|none|Storig mini logo.png|link=http://docs.pathcom.com/mediawiki/index.php/Storig_Main_Page]]<br/>
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| style="text-align: right" | [[File:Cloudpath mini logo.png|none|Cloudpath mini logo.png|link=http://docs.pathcom.com/mediawiki/index.php/Cloudpath_Main_Page]]<br/>
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| style="text-align: right" | [[File:Onepath mini logo.png|none|Onepath mini logo.png|link=http://docs.pathcom.com/mediawiki/index.php/Onepath_Main_Page]]<br/>
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|}
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 +
== Administrator Tasks ==
  
 +
=== Hosting Controller ===
  
 +
==== Basics ====
  
 +
[[Logging in to MyExchange Hosting Controller|Logging in to the MyExchange Hosting Controller]]
  
{| style="width: 500px" cellpadding="1" cellspacing="1" align="left" border="1"
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[[Managing your purchased plans]]
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| [[File:Myexchange final.png|none|Myexchange final.png]]<br/>
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|}
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 +
==== Personal Account Management ====
  
 +
[[Updating your Profile Information in the MyExchange Hosting Controller]]
  
 +
[[Updating your Display Settings in the MyExchange Hosting Controller]]
  
 +
[[Changing your password in the MyExchange Hosting Controller]]
  
  
  
 +
==== Managing MyExchange ====
  
 +
[[Viewing Organization Usage]]
  
 +
[[Managing your Exchange Enabled Organizations]]
  
 +
[[Managing your mail domains]]
  
 +
[[Managing your mail disclaimers]]
  
  
  
 +
==== Tickets ====
  
{| class="wikitable" align="left"
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[[Creating a new ticket]]
|-
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! scope="col" | <span style="font-size:small"><span style="font-family: georgia,serif">'''Basics'''</span></span><br/>
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! scope="col" | <span style="font-size:small"><span style="font-family: georgia,serif">'''Personal Account Management'''</span></span><br/>
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! scope="col" | '''<span style="font-size:small"><span style="font-family: georgia,serif">Reports</span></span>'''<br/>
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|- style="vertical-align:top"
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| style="height:100px;  width:300px;  text-align:left" |
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<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Logging_in_to_MyExchange_Hosting_Controller Logging in to the MyExchange Hosting Controller]</span></span>
+
  
 +
[[Managing your tickets]]
  
 +
[[Viewing and updating tickets]]
  
| style="height:100px;  width:300px;  text-align:left" |
 
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Updating_your_Profile_Information_in_the_MyExchange_Hosting_Controller Updating your Profile Information in the MyExchange Hosting Controller]</span></span>
 
  
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Updating_your_Display_Settings_in_the_MyExchange_Hosting_Controller Updating your Display Settings in the MyExchange Hosting Controller]</span></span>
 
  
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Changing_your_password_in_the_MyExchange_Hosting_Controller Changing your password in the MyExchange Hosting Controller]</span></span>
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==== Reports ====
  
 +
[[Viewing your Hosting Quota Report]]
  
 +
[[Viewing your Disk Usage Report]]
  
| style="height:100px;  width:300px;  text-align:left" |
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[[Viewing your Bandwidth Usage Report]]
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Viewing_your_Hosting_Quota_Report Viewing your Hosting Quota Report]</span></span>
+
  
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Viewing_your_Disk_Usage_Report Viewing your Disk Usage Report]</span></span>
 
  
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Viewing_your_Bandwidth_Usage_Report Viewing your Bandwidth Usage Report]</span></span>
 
  
|- style="vertical-align:middle"
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==== Public Folders ====
! style="height:25px;  width:300px;  text-align:center" | '''<span style="font-size:small"><span style="font-family: georgia,serif">Tickets</span></span>'''<br/>
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! style="height:25px;  width:300px;  text-align:center" | <span style="font-size:small"><span style="font-family: georgia,serif">'''Hosting Organizations'''</span></span><br/>
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! style="height:25px;  width:300px;  text-align:center" | <span style="font-size:small"><span style="font-family: georgia,serif">'''Mail Domains'''</span></span><br/>
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|- style="vertical-align:top"
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| style="height:100px;  width:300px;  text-align:left" |
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<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Creating_a_new_ticket Creating a new ticket]</span></span>
+
  
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Managing_your_tickets Managing your tickets]</span></span>
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[[Adding a public folder]]
  
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Viewing_and_updating_tickets Viewing and updating tickets]</span></span>
+
[[Editing the general properties of a public folder]]
  
| style="height:100px;  width:300px;  text-align:left" |
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[[Editing the advanced properties of a public folder]]
<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Viewing_Organization_Usage Viewing Organization Usage]</span></span>
+
  
| style="height:100px;  width:300px;  text-align:left" |
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[[Editing public folder email addresses]]
  
 +
[[Setting public folder permissions]]
  
|- style="vertical-align:middle"
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[[Forwarding mail to a public folder]]
! style="height:25px;  width:300px;  text-align:center" | <span style="font-size:small"><span style="font-family: georgia,serif">'''Managing Plans'''</span></span><br/>
+
! style="height:25px;  width:300px;  text-align:center" | <br/>
+
! style="height:25px;  width:300px;  text-align:center" | <br/>
+
|- style="vertical-align:top"
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| style="height:100px;  width:300px;  text-align:left" |
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<span style="font-size:small"><span style="font-family: georgia,serif">[http://docs.pathcom.com/mediawiki/index.php/Managing_your_purchased_plans Managing your purchased plans]</span></span>
+
  
| style="height:100px;  width:300px;  text-align:left" |
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[[Editing the accepted sender settings for a public folder]]
  
 +
[[Editing the rejected sender settings for a public folder]]
  
 +
[[Mail enable a public folder]]
  
 +
[[Disable mail for a public folder]]
  
 +
[[Deleting a public folder]]
  
  
| style="height:100px;  width:300px;  text-align:left" | <br/>
 
  
 +
==== User Mailboxes ====
  
|}
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[[Adding a MyExchange mailbox]]
 +
 
 +
[[Editing a MyExchange mailbox]]
 +
 
 +
[[Modifying your MyExchange mailbox settings]]
 +
 
 +
[[Enabling and disabling Active Sync settings|Enabling and disabling your Active Sync settings]]
 +
 
 +
[[Viewing user mailbox statistics]]
 +
 
 +
[[Disabling and re-enabling mailboxes]]
 +
 
 +
[[Deleting a MyExchange mailbox]]
 +
 
 +
 
 +
 
 +
==== Resource Mailboxes ====
 +
 
 +
[[Adding a resource mailbox]]
 +
 
 +
[[Editing a resource mailbox]]
 +
 
 +
[[Modifying your resource mailbox settings]]
 +
 
 +
[[Editing resource settings]]
 +
 
 +
[[Viewing resource mailbox user statistics]]
 +
 
 +
[[Disabling and re-enabling resource mailboxes]]
 +
 
 +
[[Deleting a resource mailbox]]
 +
 
 +
 
 +
 
 +
==== Archive Mailboxes ====
 +
 
 +
[[Adding an archive mailbox]]
 +
 
 +
[[Viewing archive mailbox statistics]]
 +
 
 +
[[Editing an archive mailbox]]
 +
 
 +
[[Disabling an archive mailbox]]
 +
 
 +
 
 +
 
 +
==== Mail Contacts ====
 +
 
 +
[[Adding a mail contact]]
 +
 
 +
[[Editing a mail contact]]
 +
 
 +
[[Editing mail contact email addresses]]
 +
 
 +
[[Editing the accepted senders settings for a mail contact]]
 +
 
 +
[[Editing the rejected senders settings for a mail contact]]
 +
 
 +
[[Disabling and re-enabling mail contacts]]
 +
 
 +
[[Deleting a mail contact]]
 +
 
 +
 
 +
 
 +
==== Distribution Lists ====
 +
 
 +
[[Adding a distribution list]]
 +
 
 +
[[Editing distribution list members]]
 +
 
 +
[[Editing distribution list advanced properties]]
 +
 
 +
[[Editing a distribution list email address]]
 +
 
 +
[[Editing distribution list send on behalf of settings]]
 +
 
 +
[[Editing distribution list accepted sender settings]]
 +
 
 +
[[Editing distribution list rejected sender settings]]
 +
 
 +
[[Deleting a distribution list]]
 +
 
 +
 
 +
 
 +
==== Journal Rules ====
 +
 
 +
[[Adding a journal rule]]
 +
 
 +
[[Enabling and disabling journal rules]]
 +
 
 +
[[Deleting a journal rule]]
 +
 
 +
 
 +
 
 +
=== Microsoft Outlook<br/> ===
 +
 
 +
==== Basics ====
 +
 
 +
[[Configuring Microsoft Outlook]]
 +
 
 +
[[Setting up automatic replies in Outlook]]
 +
 
 +
[[Cleaning up your Outlook mailbox]]
 +
 
 +
[[Viewing your Outlook Anywhere Details|Viewing your Outlook Anywhere Details]]
 +
 
 +
 
 +
 
 +
==== Mail ====
 +
 
 +
[[Opening an email in Outlook]]
 +
 
 +
[[Sending an email using Outlook]]
 +
 
 +
[[Deleting an email in Outlook]]
 +
 
 +
 
 +
 
 +
==== Calendar ====
 +
 
 +
[[Viewing your Outlook calendar]]
 +
 
 +
[[Scheduling an appointment using Outlook]]
 +
 
 +
[[Scheduling a meeting using Outlook]]
 +
 
 +
[[Sharing your calendar using Outlook]]
 +
 
 +
 
 +
 
 +
==== Contacts ====
 +
 
 +
[[Viewing your contacts in Outlook]]
 +
 
 +
[[Adding a contact in Outlook]]
 +
 
 +
 
 +
 
 +
==== Tasks ====
 +
 
 +
[[Viewing your Outlook tasks]]
 +
 
 +
[[Creating a new Outlook task]]
 +
 
 +
[[Assign an Outlook task to a contact|Assigning an Outlook task to a contact]]
 +
 
 +
 
 +
 
 +
==== Public Folders ====
 +
 
 +
[[Viewing your Outlook public folders]]
 +
 
 +
 
 +
 
 +
== User Tasks ==
 +
 
 +
=== Outlook Web App ===
 +
 
 +
==== Basics<br/> ====
 +
 
 +
[[Logging in to the Outlook Web App]]
 +
 
 +
[[Changing your password using the Outlook Web App]]
 +
 
 +
[[Setting up automatic replies using the Outlook Web App]]
 +
 
 +
[[Adding a contact using the Outlook Web App|Adding a contact using the Outlook Web App]]
 +
 
 +
[[Viewing your contacts using the Outlook Web App|Viewing your contacts using the Outlook Web App]]
 +
 
 +
==== <br/> ====
 +
 
 +
==== Mail<br/> ====
 +
 
 +
[[Opening an email in the Outlook Web App]]
 +
 
 +
[[Sending an email using the Outlook Web App]]
 +
 
 +
[[Deleting an email using the Outlook Web App]]
 +
 
 +
 
 +
 
 +
==== Calendar<br/> ====
 +
 
 +
[[Viewing your calendar using the Outlook Web App]]
 +
 
 +
[[Sharing your calendar using the Outlook Web App]]
 +
 
 +
[[Scheduling an appointment using the Outlook Web App]]]
 +
 
 +
[[Scheduling a meeting using the Outlook Web App]]
 +
 
 +
 
 +
 
 +
==== Tasks ====
 +
 
 +
[[Viewing your tasks using the Outlook Web App]]
 +
 
 +
[[Creating a new task using the Outlook Web App]]
 +
 
 +
 
 +
 
 +
==== Public Folders ====
 +
 
 +
[[Viewing your public folders]]
 +
 
 +
 
 +
 
 +
=== Mobile Phone Setup ===
 +
 
 +
[[Setting up MyExchange on your iPhone]]
 +
 
 +
[[Setting up MyExchange on your Android]]
 +
 
 +
[[Setting up MyExchange on your BlackBerry]]

Latest revision as of 17:05, 6 November 2018

If you cannot find what you are looking for, or if you require additional information, please consult the Hosting Controller Online Help Center.

Contents

Administrator Tasks

Hosting Controller

Basics

Logging in to the MyExchange Hosting Controller

Managing your purchased plans


Personal Account Management

Updating your Profile Information in the MyExchange Hosting Controller

Updating your Display Settings in the MyExchange Hosting Controller

Changing your password in the MyExchange Hosting Controller


Managing MyExchange

Viewing Organization Usage

Managing your Exchange Enabled Organizations

Managing your mail domains

Managing your mail disclaimers


Tickets

Creating a new ticket

Managing your tickets

Viewing and updating tickets


Reports

Viewing your Hosting Quota Report

Viewing your Disk Usage Report

Viewing your Bandwidth Usage Report


Public Folders

Adding a public folder

Editing the general properties of a public folder

Editing the advanced properties of a public folder

Editing public folder email addresses

Setting public folder permissions

Forwarding mail to a public folder

Editing the accepted sender settings for a public folder

Editing the rejected sender settings for a public folder

Mail enable a public folder

Disable mail for a public folder

Deleting a public folder


User Mailboxes

Adding a MyExchange mailbox

Editing a MyExchange mailbox

Modifying your MyExchange mailbox settings

Enabling and disabling your Active Sync settings

Viewing user mailbox statistics

Disabling and re-enabling mailboxes

Deleting a MyExchange mailbox


Resource Mailboxes

Adding a resource mailbox

Editing a resource mailbox

Modifying your resource mailbox settings

Editing resource settings

Viewing resource mailbox user statistics

Disabling and re-enabling resource mailboxes

Deleting a resource mailbox


Archive Mailboxes

Adding an archive mailbox

Viewing archive mailbox statistics

Editing an archive mailbox

Disabling an archive mailbox


Mail Contacts

Adding a mail contact

Editing a mail contact

Editing mail contact email addresses

Editing the accepted senders settings for a mail contact

Editing the rejected senders settings for a mail contact

Disabling and re-enabling mail contacts

Deleting a mail contact


Distribution Lists

Adding a distribution list

Editing distribution list members

Editing distribution list advanced properties

Editing a distribution list email address

Editing distribution list send on behalf of settings

Editing distribution list accepted sender settings

Editing distribution list rejected sender settings

Deleting a distribution list


Journal Rules

Adding a journal rule

Enabling and disabling journal rules

Deleting a journal rule


Microsoft Outlook

Basics

Configuring Microsoft Outlook

Setting up automatic replies in Outlook

Cleaning up your Outlook mailbox

Viewing your Outlook Anywhere Details


Mail

Opening an email in Outlook

Sending an email using Outlook

Deleting an email in Outlook


Calendar

Viewing your Outlook calendar

Scheduling an appointment using Outlook

Scheduling a meeting using Outlook

Sharing your calendar using Outlook


Contacts

Viewing your contacts in Outlook

Adding a contact in Outlook


Tasks

Viewing your Outlook tasks

Creating a new Outlook task

Assigning an Outlook task to a contact


Public Folders

Viewing your Outlook public folders


User Tasks

Outlook Web App

Basics

Logging in to the Outlook Web App

Changing your password using the Outlook Web App

Setting up automatic replies using the Outlook Web App

Adding a contact using the Outlook Web App

Viewing your contacts using the Outlook Web App


Mail

Opening an email in the Outlook Web App

Sending an email using the Outlook Web App

Deleting an email using the Outlook Web App


Calendar

Viewing your calendar using the Outlook Web App

Sharing your calendar using the Outlook Web App

Scheduling an appointment using the Outlook Web App]

Scheduling a meeting using the Outlook Web App


Tasks

Viewing your tasks using the Outlook Web App

Creating a new task using the Outlook Web App


Public Folders

Viewing your public folders


Mobile Phone Setup

Setting up MyExchange on your iPhone

Setting up MyExchange on your Android

Setting up MyExchange on your BlackBerry