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− | {| align="right" border="1" cellpadding="0" cellspacing="0" width="183"
| + | If you cannot find what you are looking for, or if you require additional information, please consult the [http://help.hostingcontroller.com/hc9/default.aspx Hosting Controller Online Help Center.] |
− | |-
| + | |
− | | style="text-align: right" | [[File:Hostpath mini logo.png|none|Hostpath mini logo.png|link=http://docs.pathcom.com/mediawiki/index.php/Hostpath_Main_Page]]<br/>
| + | |
− | | style="text-align: right" | [[File:Storig mini logo.png|none|Storig mini logo.png|link=http://docs.pathcom.com/mediawiki/index.php/Storig_Main_Page]]<br/>
| + | |
− | | style="text-align: right" | [[File:Cloudpath mini logo.png|none|Cloudpath mini logo.png|link=http://docs.pathcom.com/mediawiki/index.php/Cloudpath_Main_Page]]<br/>
| + | |
− | | style="text-align: right" | [[File:Onepath mini logo.png|none|Onepath mini logo.png|link=http://docs.pathcom.com/mediawiki/index.php/Onepath_Main_Page]]<br/>
| + | |
− | |}
| + | |
| | | |
| + | == Administrator Tasks == |
| | | |
| + | === Hosting Controller === |
| | | |
| + | ==== Basics ==== |
| | | |
| + | [[Logging in to MyExchange Hosting Controller|Logging in to the MyExchange Hosting Controller]] |
| | | |
− | {| align="left" border="1" cellpadding="1" cellspacing="1" width="520"
| + | [[Managing your purchased plans]] |
− | |-
| + | |
− | | [[File:Myexchange final.png|none|Myexchange final.png]]<br/>
| + | |
− | |- | + | |
− | | <br/>
| + | ==== Personal Account Management ==== |
− | |-
| + | |
− | |
| + | [[Updating your Profile Information in the MyExchange Hosting Controller]] |
− | If you cannot find what you are looking for, or if you require additional information, please consult the [http://help.hostingcontroller.com/hc9/default.aspx Hosting Controller Online Help Center.]
| + | |
| + | [[Updating your Display Settings in the MyExchange Hosting Controller]] |
| + | |
| + | [[Changing your password in the MyExchange Hosting Controller]] |
| + | |
| + | |
| + | |
| + | ==== Managing MyExchange ==== |
| + | |
| + | [[Viewing Organization Usage]] |
| + | |
| + | [[Managing your Exchange Enabled Organizations]] |
| + | |
| + | [[Managing your mail domains]] |
| + | |
| + | [[Managing your mail disclaimers]] |
| + | |
| + | |
| + | |
| + | ==== Tickets ==== |
| + | |
| + | [[Creating a new ticket]] |
| + | |
| + | [[Managing your tickets]] |
| + | |
| + | [[Viewing and updating tickets]] |
| + | |
| + | |
| + | |
| + | ==== Reports ==== |
| + | |
| + | [[Viewing your Hosting Quota Report]] |
| + | |
| + | [[Viewing your Disk Usage Report]] |
| + | |
| + | [[Viewing your Bandwidth Usage Report]] |
| + | |
| + | |
| + | |
| + | ==== Public Folders ==== |
| + | |
| + | [[Adding a public folder]] |
| + | |
| + | [[Editing the general properties of a public folder]] |
| + | |
| + | [[Editing the advanced properties of a public folder]] |
| + | |
| + | [[Editing public folder email addresses]] |
| + | |
| + | [[Setting public folder permissions]] |
| + | |
| + | [[Forwarding mail to a public folder]] |
| + | |
| + | [[Editing the accepted sender settings for a public folder]] |
| + | |
| + | [[Editing the rejected sender settings for a public folder]] |
| + | |
| + | [[Mail enable a public folder]] |
| + | |
| + | [[Disable mail for a public folder]] |
| + | |
| + | [[Deleting a public folder]] |
| + | |
| + | |
| + | |
| + | ==== User Mailboxes ==== |
| + | |
| + | [[Adding a MyExchange mailbox]] |
| + | |
| + | [[Editing a MyExchange mailbox]] |
| + | |
| + | [[Modifying your MyExchange mailbox settings]] |
| + | |
| + | [[Enabling and disabling Active Sync settings|Enabling and disabling your Active Sync settings]] |
| + | |
| + | [[Viewing user mailbox statistics]] |
| + | |
| + | [[Disabling and re-enabling mailboxes]] |
| + | |
| + | [[Deleting a MyExchange mailbox]] |
| + | |
| + | |
| + | |
| + | ==== Resource Mailboxes ==== |
| + | |
| + | [[Adding a resource mailbox]] |
| + | |
| + | [[Editing a resource mailbox]] |
| + | |
| + | [[Modifying your resource mailbox settings]] |
| + | |
| + | [[Editing resource settings]] |
| + | |
| + | [[Viewing resource mailbox user statistics]] |
| + | |
| + | [[Disabling and re-enabling resource mailboxes]] |
| + | |
| + | [[Deleting a resource mailbox]] |
| + | |
| + | |
| + | |
| + | ==== Archive Mailboxes ==== |
| + | |
| + | [[Adding an archive mailbox]] |
| + | |
| + | [[Viewing archive mailbox statistics]] |
| | | |
− | |}
| + | [[Editing an archive mailbox]] |
| | | |
| + | [[Disabling an archive mailbox]] |
| | | |
| | | |
| | | |
| + | ==== Mail Contacts ==== |
| | | |
| + | [[Adding a mail contact]] |
| | | |
| + | [[Editing a mail contact]] |
| | | |
| + | [[Editing mail contact email addresses]] |
| | | |
| + | [[Editing the accepted senders settings for a mail contact]] |
| | | |
| + | [[Editing the rejected senders settings for a mail contact]] |
| | | |
| + | [[Disabling and re-enabling mail contacts]] |
| | | |
| + | [[Deleting a mail contact]] |
| | | |
| | | |
| | | |
| + | ==== Distribution Lists ==== |
| | | |
| + | [[Adding a distribution list]] |
| | | |
| + | [[Editing distribution list members]] |
| | | |
| + | [[Editing distribution list advanced properties]] |
| | | |
| + | [[Editing a distribution list email address]] |
| | | |
| + | [[Editing distribution list send on behalf of settings]] |
| | | |
| + | [[Editing distribution list accepted sender settings]] |
| | | |
− | {| class="wikitable" align="left"
| + | [[Editing distribution list rejected sender settings]] |
− | |-
| + | |
− | ! colspan="3" scope="col" |
| + | |
− | [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App <span style="font-family:georgia,serif"><span style="font-size: medium">Administrator tasks - Hosting Controller</span></span>] | + | |
| | | |
− | |-
| + | [[Deleting a distribution list]] |
− | ! scope="col" | [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App <span style="font-size:small"><span style="font-family: georgia,serif"><b>Basics</b></span></span><br />]
| + | |
− | ! scope="col" | [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App <span style="font-size:small"><span style="font-family: georgia,serif"><b>Personal Account Management</b></span></span><br />]
| + | |
− | ! scope="col" | [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App <b><span style="font-size:small"><span style="font-family: georgia,serif">Reports</span></span></b><br />]
| + | |
− | |- style="vertical-align:top"
| + | |
− | | style="height:100px; width:300px; text-align:left" |
| + | |
− | [[http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App] <span style="font-size:small"><span style="font-family: georgia,serif">[[Logging in to the MyExchange Hosting Controller]]</span></span>
| + | |
| | | |
− | <br/>]
| |
| | | |
| | | |
| + | ==== Journal Rules ==== |
| | | |
− | | style="height:100px; width:300px; text-align:left" |
| + | [[Adding a journal rule]] |
− | [[http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App] <span style="font-size:small"><span style="font-family: georgia,serif">[[Updating your Profile Information in the MyExchange Hosting Controller]]</span></span> | + | |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Updating your Display Settings in the MyExchange Hosting Controller]]</span></span>
| + | [[Enabling and disabling journal rules]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Changing your password in the MyExchange Hosting Controller]]</span></span>
| + | [[Deleting a journal rule]] |
| | | |
− | <br/>]
| |
| | | |
| | | |
| + | === Microsoft Outlook<br/> === |
| | | |
− | | style="height:100px; width:300px; text-align:left" |
| + | ==== Basics ==== |
| | | |
| + | [[Configuring Microsoft Outlook]] |
| | | |
− | |- style="vertical-align:top"
| + | [[Setting up automatic replies in Outlook]] |
− | | style="height:100px; width:300px; text-align:left" |
| + | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Viewing your Hosting Quota Report]]</span></span>
| + | |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Viewing your Disk Usage Report]]</span></span>
| + | [[Cleaning up your Outlook mailbox]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Viewing your Bandwidth Usage Report]]</span></span>
| + | [[Viewing your Outlook Anywhere Details|Viewing your Outlook Anywhere Details]] |
| | | |
− | |- style="vertical-align:middle"
| |
− | ! style="height:25px; width:300px; text-align:center" | '''<span style="font-size:small"><span style="font-family: georgia,serif">Tickets</span></span>'''<br/>
| |
− | |- style="vertical-align:middle"
| |
− | ! style="height:25px; width:300px; text-align:center" |
| |
− | ! style="height:25px; width:300px; text-align:center" | [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App <b><span style="font-size:small"><span style="font-family: georgia,serif">Managing MyExchange</span></span></b><br />]
| |
− | ! style="height:25px; width:300px; text-align:center" | [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App <span style="font-size:small"><span style="font-family: georgia,serif"><b>Mailboxes</b> & Mail Contacts</span></span><br />]
| |
− | |- style="vertical-align:top"
| |
− | | style="height:100px; width:300px; text-align:left" |
| |
| | | |
| | | |
− | | <td style="height:100px; width:300px; text-align:left">
| + | ==== Mail ==== |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Creating a new ticket]]</span></span>
| + | |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Managing your tickets]]</span></span>
| + | [[Opening an email in Outlook]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Viewing and updating tickets]]</span></span> </td><td style="height:100px; width:300px; text-align:left"> <span style="font-size:small"><span style="font-family: georgia,serif">[[Viewing Organization Usage]]</span></span>
| + | [[Sending an email using Outlook]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Managing your Exchange Enable Organizations]]</span></span>
| + | [[Deleting an email in Outlook]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Managing your mail domains]]</span></span>
| |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Managing your mail disclaimers]]</span></span>
| |
| | | |
− | <br/></td>
| + | ==== Calendar ==== |
| | | |
− | | style="height:100px; width:300px; text-align:left" |
| + | [[Viewing your Outlook calendar]] |
| | | |
| + | [[Scheduling an appointment using Outlook]] |
| | | |
− | | style="height:100px; width:300px; text-align:left" |
| + | [[Scheduling a meeting using Outlook]] |
| | | |
| + | [[Sharing your calendar using Outlook]] |
| | | |
− | |- style="vertical-align:top"
| |
− | | style="height:100px; width:300px; text-align:left" |
| |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Adding a MyExchange mailbox]]</span></span>
| |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Editing a MyExchange mailbox]]</span></span>
| |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Modifying your MyExchange mailbox settings]]</span></span>
| + | ==== Contacts ==== |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Enabling and disabling your Active Sync settings]]</span></span>
| + | [[Viewing your contacts in Outlook]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Viewing user mailbox statistics]]</span></span>
| + | [[Adding a contact in Outlook]] |
| | | |
− | <span style="font-family:georgia,serif"><span style="font-size:small">[[Disabling and re-enabling mailboxes]]</span></span>
| |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Deleting a MyExchange mailbox]]</span></span>
| |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Adding a resource mailbox]]</span></span>
| + | ==== Tasks ==== |
| | | |
− | [[|<span style="font-size:small"><span style="font-family: georgia,serif">Editing a resource mailbox</span></span>]] | + | [[Viewing your Outlook tasks]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Modifying your resource mailbox settings]]</span></span>
| + | [[Creating a new Outlook task]] |
| | | |
− | [[|<span style="font-size:small"><span style="font-family: georgia,serif">Editing resource settings</span></span>]] | + | [[Assign an Outlook task to a contact|Assigning an Outlook task to a contact]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Viewing resource mailbox user statistics]]</span></span>
| |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Adding a mail contact]]</span></span>
| |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Adding a public folder]]</span></span>
| + | ==== Public Folders ==== |
| | | |
− | [[|<span style="font-size:small"><span style="font-family: georgia,serif">Deleting a public folder</span></span>]] | + | [[Viewing your Outlook public folders]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Adding a journal rule]]</span></span>
| |
| | | |
− | <span style="font-size:small"><span style="font-family:georgia,serif">[[Enabling and disabling journal rules]]</span></span>
| |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Deleting a journal rule]]</span></span>
| + | == User Tasks == |
| | | |
− | |- style="vertical-align:middle"
| + | === Outlook Web App === |
− | ! style="height:25px; width:300px; text-align:center" | <span style="font-size:small"><span style="font-family: georgia,serif">'''Managing Plans'''</span></span><br/>
| + | |
− | |- style="vertical-align:middle"
| + | |
− | ! style="height:25px; width:300px; text-align:center" |
| + | |
− | ! style="height:25px; width:300px; text-align:center" | [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App <span style="font-size:small"><span style="font-family: georgia,serif"><b>Distribution Lists</b></span></span><br />]
| + | |
− | ! style="height:25px; width:300px; text-align:center" |
| + | |
− | |- style="vertical-align:top"
| + | |
− | | style="height:100px; width:300px; text-align:left" |
| + | |
| | | |
| + | ==== Basics<br/> ==== |
| | | |
− | | <td style="height:100px; width:300px; text-align:left">
| + | [[Logging in to the Outlook Web App]] |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Managing your purchased plans]]</span></span> </td><td style="height:100px; width:300px; text-align:left"> <span style="font-size:small"><span style="font-family: georgia,serif">[[Adding a distribution list]]</span></span>
| + | |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Editing distribution list members]]</span></span>
| + | [[Changing your password using the Outlook Web App]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Editing distribution list advanced properties]]</span></span>
| + | [[Setting up automatic replies using the Outlook Web App]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Editing a distribution list email address]]</span></span>
| + | [[Adding a contact using the Outlook Web App|Adding a contact using the Outlook Web App]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Editing distribution list send on behalf settings]]</span></span>
| + | [[Viewing your contacts using the Outlook Web App|Viewing your contacts using the Outlook Web App]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Editing distribution list accepted sender settings]]</span></span>
| + | ==== <br/> ==== |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Editing distribution list rejected sender settings]]</span></span>
| + | ==== Mail<br/> ==== |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Deleting a distribution list]]</span></span> </td><td style="height:100px; width:300px; text-align:left"><br/></td>
| + | [[Opening an email in the Outlook Web App]] |
| | | |
− | | style="height:100px; width:300px; text-align:left" |
| + | [[Sending an email using the Outlook Web App]] |
| | | |
| + | [[Deleting an email using the Outlook Web App]] |
| | | |
− | |}
| |
| | | |
| | | |
| + | ==== Calendar<br/> ==== |
| | | |
− | {| class="wikitable" align="left"
| + | [[Viewing your calendar using the Outlook Web App]] |
− | |-
| + | |
− | ! colspan="3" scope="col" |
| + | |
− | [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App <span style="font-family:georgia,serif"><span style="font-size: medium">User tasks</span></span>] | + | |
| | | |
− | |-
| + | [[Sharing your calendar using the Outlook Web App]] |
− | ! scope="col" | [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App <span style="font-size:small"><span style="font-family: georgia,serif">Mobile Phone Setup</span></span><br />]
| + | |
− | ! scope="col" | [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App <span style="font-size:small"><span style="font-family: georgia,serif">Outlook Web App</span></span><br />]
| + | |
− | ! scope="col" |
| + | |
− | |- style="vertical-align:top"
| + | |
− | | style="height:100px; width:300px; text-align:left" |
| + | |
− | [http://docs.pathcom.com/mediawiki/index.php/Setting_up_MyExchange_on_your_iPhone <span style="font-size:small"><span style="font-family: georgia,serif">Setting up MyExchange on your </span></span>iPhone]
| + | |
| | | |
− | [http://docs.pathcom.com/mediawiki/index.php/Setting_up_MyExchange_on_your_Android <span style="font-size:small"><span style="font-family: georgia,serif">Setting up MyExchange on your Android</span></span>] | + | [[Scheduling an appointment using the Outlook Web App]]] |
| | | |
− | [http://docs.pathcom.com/mediawiki/index.php/Setting_up_MyExchange_on_your_BlackBerry <span style="font-size:small"><span style="font-family: georgia,serif">Setting up MyExchange on your BlackBerry</span></span>] | + | [[Scheduling a meeting using the Outlook Web App]] |
| | | |
| | | |
| | | |
− | | style="height:100px; width:300px; text-align:left" |
| + | ==== Tasks ==== |
− | ==== [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App Mail<br />] ==== | + | |
| | | |
− | [[http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App] <span style="font-size:small"><span style="font-family: georgia,serif">[[Logging in to the Outlook Web App]]</span></span> | + | [[Viewing your tasks using the Outlook Web App]] |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Opening an email using the Outlook Web App]]</span></span>
| + | [[Creating a new task using the Outlook Web App]] |
| | | |
− | [[|<span style="font-size:small"><span style="font-family: georgia,serif">Sending an email using the Outlook Web App</span></span>]]
| |
| | | |
− | <span style="font-size:small"><span style="font-family: georgia,serif">[[Deleting an email using the Outlook Web App]]</span></span>
| |
| | | |
| + | ==== Public Folders ==== |
| | | |
| + | [[Viewing your public folders]] |
| | | |
− | ==== [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App Calendar<br />] ====
| |
| | | |
− | [http://docs.pathcom.com/mediawiki/index.php/Viewing_your_calendar_using_the_Outlook_Web_App <span style="font-size:small"><span style="font-family: georgia,serif">Viewing your calendar using the Outlook Web App</span></span>]
| |
| | | |
− | [http://docs.pathcom.com/mediawiki/index.php/Sharing_your_calendar_using_the_Outlook_Web_App <span style="font-size:small"><span style="font-family: georgia,serif">Sharing your calendar using the Outlook Web App</span></span><br />]
| + | === Mobile Phone Setup === |
| | | |
| + | [[Setting up MyExchange on your iPhone]] |
| | | |
| + | [[Setting up MyExchange on your Android]] |
| | | |
− | | style="height:100px; width:300px; text-align:left" |
| + | [[Setting up MyExchange on your BlackBerry]] |
− | |- style="vertical-align:middle"
| + | |
− | ! style="height:25px; width:300px; text-align:center" |
| + | |
− | ! style="height:25px; width:300px; text-align:center" |
| + | |
− | ! style="height:25px; width:300px; text-align:center" |
| + | |
− | |- style="vertical-align:top"
| + | |
− | | style="height:100px; width:300px; text-align:left" |
| + | |
− | | style="height:100px; width:300px; text-align:left" |
| + | |
− | | style="height:100px; width:300px; text-align:left" |
| + | |
− | |- style="vertical-align:middle"
| + | |
− | ! style="height:25px; width:300px; text-align:center" |
| + | |
− | ! style="height:25px; width:300px; text-align:center" |
| + | |
− | ! style="height:25px; width:300px; text-align:center" |
| + | |
− | |- style="vertical-align:top"
| + | |
− | | style="height:100px; width:300px; text-align:left" |
| + | |
− | | style="height:100px; width:300px; text-align:left" |
| + | |
− | | style="height:100px; width:300px; text-align:left" | <br/>
| + | |
− | |}
| + | |